Patient Care Coordinator

Patient Care Coordinator (Medical Assistant)
Functional Medicine & Integrative Wellness Clinic

Location

In-Clinic Only (Brookfield, WI)
This is a hands-on, in-person role. No remote work.

Position Type

Part-Time to Full-Time | 32–40 hours per week
Non-Exempt (Hourly)

About the Role

We are a growing functional medicine and integrative wellness clinic seeking a Patient Care Coordinator (Medical Assistant) to support both front desk operations and clinical care.

This is a hybrid role ideal for someone who enjoys patient interaction, organization, and being part of a collaborative, healing-focused environment. You will play a key role in both the patient experience and the daily flow of the clinic.

Key Responsibilities- Front Desk & Patient Coordination

• Manage scheduling for multiple providers and therapies
• Answer phones, texts, and emails with professionalism and warmth
• Coordinate patient visits, follow-ups, and lab appointments
• Ensure new patient intake forms and consents are completed
• Support billing tasks, including collecting payments and managing packages

Clinical Support

• Room patients and obtain basic vitals
• Assist with patient flow throughout the clinic
• Support providers with basic clinical tasks as needed
• Maintain clean, organized treatment spaces

Wellness Therapies Support

• Operate hyperbaric oxygen therapy (HBOT) after training
• Support red light therapy and other wellness services
• Follow all safety, cleaning, and documentation protocols

Administrative & Daily Operations

• Maintain inventory of supplies and supplements
• Keep front desk and treatment areas organized and stocked
• Support daily opening and closing tasks
• Help ensure smooth, efficient clinic flow

Required Qualifications

• Experience working in a medical office, clinic, or patient-facing role
• Strong organizational skills and attention to detail
• Excellent communication and customer service skills
• Ability to multitask in a fast-paced environment
• Comfortable using computers, scheduling systems, and basic software
• Reliable, punctual, and highly accountable

Preferred Qualifications

• Medical Assistant certification or equivalent experience
• Familiarity with functional medicine or holistic health
• Experience with supplements, labs, or wellness therapies
• Interest in long-term health, prevention, and root-cause care

Compensation & Benefits

Hourly Pay:
$20–$24 per hour, based on experience

Benefits:

• 3% employer Roth IRA match
• Paid training for clinic systems and therapies
• Opportunity for growth within the clinic

Work Environment

• In-clinic, patient-centered setting
• Collaborative and supportive team
• High expectations with strong support
• Focus on both patient experience and operational excellence

How to Apply

Please submit:

• Your resume
• A brief note explaining your interest in functional medicine and this role

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k) matching
• Paid time off

Application Question(s):

• What does functional medicine mean to you, and what interests you about working in this type of clinic?
• What do you think makes a patient feel truly cared for when they walk into a clinic?
• This role requires managing phones, patients at the desk, and clinic flow at the same time. How do you stay organized when multiple things need your attention at once?
• Tell me about a time something was missed or went wrong at work. What did you do
• Why do you think you would do well in a smaller, patient-focused clinic compared to a large healthcare system?

Work Location: In person