Patient Care Coordinator (PCC)

Patient care coordinators (PCC) are liaisons between patients and the hearing aid provider ensuring that the patients receive the care they need and that they understand their devices/technology. Fast learner and willingness to make cold calls and follow up with current patients and new leads. Schedule and confirm appointments. Medical sales and/or insurance billing experience preferred. Working with seniors and hearing impaired.

Provide support to the Hearing Aid Specialist, oversee the daily activities of the office which includes but not limited to; the scheduling of appointments, coordinating insurance and payments, learning to clean and service hearing aids. Coordinate patient health fairs throughout the community. Ensuring a clean environment for patients, maintaining clean and healthy office standards. Sales driven, strong computer knowledge and being customer service oriented are a must.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• Dental insurance
• Paid time off

Application Question(s):

• Experience filing insurance claims.

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 3 years (Required)
• Medical sales: 3 years (Required)

Language:

• English (Required)
• Spanish (Preferred)

Ability to Commute:

• Gainesville, GA 30501 (Preferred)

Work Location: In person