Patient Care Executive / OPD Assistant/ Counsellor

• Arrangements of necessary instruments for OPD.
• Directing patients from one place to other place in side the hospital.
• Translating in case of requirement.
• Taking care of Dilatation.
• Passing Case Sheets to other departments.
• Explaining basic details (Like medicines, treatment & reason for waiting) to the patients.
• Ensuring smooth & timely flow of patients for the concern doctor.
• ECG
• Eye Dressing
• Eye Saline Wash

Counselling:

Counsels patients on the reports given by the doctor.

 Co-ordination with Consultant / Centre Head on daily basis based on surgery advice and conversion.

 Maintain checklist as per the instruction given by the management. (Like Cataract, FFA, etc.,)

 Explain the tariff of the concern procedures / investigations to patients in detail.

 Maintain Counselor report on daily basis (Advise, Conversion and Patient wise details).

 Co-ordinating with TPA / Insurance Dept (Sending Pre-authorization, Getting Approval, Billing).

 Cross verifying all the relevant documents related to Credit billing before surgery.

 Maintaining Counselor Summary for all counseled patients.

 Doing Tele Calling and maintaining report for the same.

 Preparing Surgery list and handing over the same to concern doctor and centre head, one day before the surgery.

 Follow up with patients at all stages.

 Explain the tariff of the concern procedures / investigations to patients in detail.

Job Type: Full-time

Pay: ₹186,252.14 - ₹379,947.21 per year

Benefits:

• Health insurance
• Leave encashment
• Paid sick time
• Provident Fund

Work Location: In person