Patient Care Technician- Clinical Decision Unit

UPMC Mercy Emergency Department is looking for an experienced Patient Care Technician to support our Clinical Decision Unit (CDU)!

The CDU Patient Care Technician will be responsible for assisting the RN with patient care as well as taking the lead in managing our new Ophthalmology Suite within the CDU. Typical hours are 3 x 12-hour shifts rotating between daylight (7a-7p) and nights (7p-7a).

If you have at least 1 year of experience working with direct patient care in a hospital setting, we welcome you to join our incredible team and grow your career with us!

UPMC Mercy’s Emergency Department is a state-of-the-art 36-bed Level I trauma and burn center, as well as a primary cardiac and comprehensive stroke center, providing emergency care to over 68,000 people annually- one of the busiest in the Pittsburgh area! The ED handles critically ill or injured patients with minor or complex medical-surgical needs, as well as obstetrical patients; we also see a significant number of psychiatric cases and individuals seeking drug and alcohol services. Patient volume and acuity are variable and can change quickly, making the ED a rapidly changing environment where critical thinking and problem-solving are necessary to address evolving needs and priorities.

The title and starting pay rate of this position may vary based on years of experience. Salary range and responsibilities shown are for a Patient Care Technician Senior job title (requires at least 2 years of patient care experience).

Responsibilities:

• Transports cardiac monitored patients within the hospital setting.
• May insert foley catheters and perform straight catheterization as instructed by RN.
• May perform IV insertion, removal and dressing change.
• Completes department clerical functions as needed.
• Performs the UPMC nursing core nursing assistant responsibilities (blood glucose, weights, vital signs, I&O, specimen collections and Foley care) AND has the employee successfully completed Basic arrhythmia class AND does the employee perform at least 4 of the following hospital identified tasks: phlebotomy, 12 lead EKG, simple dressing, Foley catheter removal, point of care testing, bladder scan, straight catheter, IV catheter removal, femoral hemostasis, or IV insertion.
• Provides patient care including assisting with patient procedures and activities of daily living.
• Assists with physical, respiratory and cardiopulmonary therapies. Provides feedback to the RN regarding patient care and reports changes in patient status.

• Provides instruction to patients and their families under the direction of the RN. May apply, monitor and remove patient restraints as per physician or hospital protocol.

• Must routinely perform and be fully competent with the UPMC nursing core assistant responsibilities including ADLs (bathing, feeding, transporting, toileting, ambulating, turning and repositioning patients). PLUS, point of care testing (inc. blood glucose), weights, vital signs, I&O, telemetry monitor application/reapplication, hospital-acquired condition & patient safety indicator. In addition, simple dressings, placement and removal of restraints, bladder scan, all specimen collections and ticket to ride (intra-hospital patient transportation). In addition to the standard required competencies, the Patient Care Technician - Senior will achieve and maintain competency and/or perform at least 1 or more of the following advanced skills based on department operational need: basic arrythmia, complex wound care, 12-lead EKGs, and NG tubes clamping and removal.
• Assures equipment malfunctions are reported to the appropriate department. Contributes to the universal unit activities including, but not limited to, responding to call lights and telephones, passing meal trays and transporting patients.Identifies and communicates learning needs to the unit director or direct leader. Request's assistance in planning and prioritizing activities as needed.
• Demonstrate understanding of cultural diversity, horizontal violence and impairment in the health professions. Cares for patients and self by supporting safety in the workplace.
• Provides instruction to patients and their families under the direction of the RN.
• May apply, monitor and remove patient restraints as per physician or hospital protocol.
• Assumes responsibility for assignment and views problems as challenges. Demonstrates awareness of behavior on the efficient functioning of the department. Supports department-based projects and quality initiatives.
• Documents in the medical record according to established procedures.
• Transports cardiac monitored patients within the hospital setting. Completes department clerical functions as needed.
• May, in the course of their duties, be in rooms where medications are stored or may transport medications when they transport patients. Transportation of medication is limited from one department to another.

• High school diploma or GED.
• Must also have eithera) 2 years of general healthcare experience and meet requirements of Patient Care Technician title, OR b) 1 year of experience (defined above) and enrollment in PT/OT/PA program with completion of at least one clinical rotation, or c) 1 year of experience (defined above) and completion of a bachelor's degree in a health sciences field.
• Annual completion of a professional contribution to be determined after hire
• Successful completion of patient care technician senior class
• Successful completion of eRecord training.
• Nursing Student that has completed one clinical rotation preferred Emergency Medical Technician (EMT) or Paramedic or currently enrolled in an EMT or Paramedic program preferred.
• May require successful completion of the appropriate UPMC cardiac rhythm course as determined by organizational guidelines and unit-based clinical operations.
  
  Licensure, Certifications, and Clearances:
  CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hireACLS preferred
  
  CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire ACLS preferred
  
• Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
• Act 31 Child Abuse Reporting with renewal
• Act 33 with renewal
• Act 34 with renewal
• Act 73 FBI Clearance with renewal

UPMC is an Equal Opportunity Employer/Disability/Veteran