Patient Collection Executive (Female)

We are looking for a dedicated and experienced Patient Collection Executive to join our growing healthcare revenue cycle team.

Role Description:​

This is a full-time role for a Patient Collection Executive. The role involves payment collection, coordination with insurance companies, patient communication, appointment coordination, and generating reports for outstanding balances.

Responsibilities:​

Contact patients to discuss outstanding balances and payment arrangements​ Address patient inquiries regarding accounts and provide accurate information​ Process and post patient payments accurately​ Monitor and follow up on overdue accounts to ensure timely collection​ Review patient accounts for discrepancies and resolve billing issues​ Maintain detailed records of collection activities and payment arrangements​ Generate reports on collections, outstanding balances, and resolved accounts​ Ensure compliance with patient confidentiality and collection regulations​ Schedule and confirm patient appointments efficiently​ Coordinate appointments with medical staff availability and patient preferences​ Communicate appointment details and scheduling instructions to patients​ Coordinate with internal departments regarding payment disputes or discrepancies​ Communicate with insurance companies to resolve payment-related issues

Requirements:​

Minimum Bachelor’s Degree or equivalent​ 1–3 years of experience in medical billing or patient collections preferred​ Strong understanding of medical billing, Patient Responsibility Types, coding, and insurance claims​ Hands-on experience with AdvancedMD is preferred​ Excellent English communication skills with a clear US accent preferred​ Experience with EMR or patient management systems​ Strong attention to detail and ability to work independently​ Team-oriented mindset with strong collaboration skills​ Ability to work effectively in a fast-paced environment

Work Location: Remote