Patient Coordinator

Patient Coordinator with Plastic surgery experience. Manage all incoming clients and any phone calls in a professional manner.

Ensure all paperwork (digital and non-digital) is prepared, recorded, and filled accordingly.

Ensure all Clinic staff are continuously advised and updated on appointments, cancellations and any rescheduled appointments.

Identify and assess customers’ needs to achieve customer satisfaction and to generate sales leads.

Resolve any problems that arise in a timely manner, and act as a mediator for the care and treatments that are being provided by Maris Clinic to the patient.

Ensure excellent service standards and maintain high customer satisfaction

Greet customer service and create a warm and welcoming environment.

Take the extra mile to engage customers to turn their inquiry into sales

Requirements

At least 4 years of experience working as a client relation executive in a aesthetic clinic.

Excellent communication and interpersonal skills.

Experience working in a fast-paced environment

UAE Experience in healthcare is preferable

Arabic speaking is a must

Can join immediately to one month

Job Type: Full-time

Experience:

• sales: 4 years (Required)
• Aesthetic clinic: 4 years (Required)

Language:

• English (Required)