Patient Coordinator

Overview
Join our dynamic dental team at Super Smiles 4 Kids as a Patient Coordinator, where your organizational skills and compassionate approach will be vital in delivering exceptional patient experiences. In this role, you will serve as the primary point of contact for patients, ensuring smooth scheduling, accurate documentation, and efficient communication between patients and medical staff. Your proactive attitude and attention to detail will help streamline office operations and enhance patient satisfaction. This paid position offers an exciting opportunity to grow within a supportive healthcare environment dedicated to quality care.

Duties

• Greet patients warmly and verify their appointment details, ensuring all necessary information is accurately recorded in electronic health record (EHR) systems.
• Schedule, reschedule, and confirm patient appointments while managing the clinic’s calendar efficiently.
• Collect and update medical records, ensuring compliance with privacy regulations and maintaining organized documentation.
• Assist with dental billing processes by coding procedures using CPT (Current Procedural Terminology)to ensure accurate insurance claims submission.
• Communicate effectively with insurance providers for pre-authorizations and claim follow-ups related to medical billing and collections.
• Support clinical staff by preparing patient charts, verifying insurance coverage, and managing appointment flow to reduce wait times.
• Maintain a thorough understanding of medical terminology, coding procedures, and office workflows to facilitate seamless operations.

Experience

• Prior experience working in a dental office or healthcare setting is preferred but not required; training will be provided for the right candidate.
• Knowledge of dental billing practices including CPT coding is a strong plus.
• Strong understanding of dental terminology and medical records management is essential for success in this role.
• Excellent communication skills combined with a detail-oriented mindset will help ensure accuracy in documentation and patient interactions. This position offers an engaging environment where your organizational talents make a real difference in patient care delivery. If you’re motivated by helping others and eager to develop your career in healthcare administration, we want to hear from you!

Pay: $18.00 - $24.00 per hour

Benefits:

• 401(k)
• Employee discount
• Paid time off
• Retirement plan

Work Location: In person