Patient Coordinator

Overview
Join our dynamic healthcare team as a Patient Coordinator, where your enthusiasm and organizational skills will play a vital role in delivering exceptional patient care and seamless administrative support. In this energetic role, you will serve as the primary point of contact for patients, ensuring their experience is positive from appointment scheduling to follow-up. Your proactive approach will help streamline office operations, facilitate accurate medical documentation, and support our commitment to outstanding healthcare service.

Duties

• Coordinate patient appointments, confirmations, and follow-ups with efficiency and professionalism
• Gather and verify patient information, including insurance details and medical histories, to ensure accuracy in records
• Assist with medical billing processes by coding procedures using DRG (Diagnosis-Related Group), CPT (Current Procedural Terminology), ICD-9, ICD-10, and ICD coding systems
• Prepare and manage medical records, ensuring they are complete, accurate, and compliant with privacy regulations
• Support the medical team by updating Electronic Medical Record (EMR) or Electronic Health Record (EHR) systems with relevant patient data
• Communicate effectively with insurance companies for claims processing and collections to optimize revenue cycle management
• Provide excellent customer service by addressing patient inquiries promptly and guiding them through administrative procedures

Skills

• Strong knowledge of medical terminology, medical coding (DRG, CPT, ICD-9, ICD-10), and billing practices
• Experience working with EMR/EHR systems for managing medical records and documentation
• Familiarity with medical office operations, including appointment scheduling and patient communication
• Ability to accurately process medical billing and collections to ensure timely reimbursements
• Excellent organizational skills with attention to detail in handling medical records and coding tasks
• Effective communication skills to interact confidently with patients, healthcare providers, and insurance representatives
• Knowledge of healthcare compliance standards related to medical records privacy and documentation

Embark on a rewarding career where your dedication directly impacts patient experience and operational excellence. We value energetic professionals eager to contribute their expertise in a fast-paced healthcare environment!

Pay: $15.50 - $18.50 per hour

Benefits:

• Employee assistance program
• Employee discount
• Flexible schedule
• Paid time off
• Referral program

Work Location: In person