Patient Coordinator / Dental Receptionist (Periodontal Office)

We are a private periodontal/dental practice in Wantagh, NY focused on high-quality, patient-centered care. Our office emphasizes strong relationships, education, and a supportive team environment.

Position Overview

We are seeking a confident and detail-oriented Patient Coordinator with dental front desk experience. This role goes beyond scheduling—you will help guide patients through treatment, answer questions, and support case acceptance.

Responsibilities

• Present and explain treatment plans clearly and confidently to patients
• Schedule and manage appointments using Dentrix Ascend
• Answer phones and respond to patient inquiries in a timely, professional manner
• Check patients in and out efficiently
• Collect and update medical history and insurance information
• Assist with billing and insurance coordination
• Maintain smooth daily flow by coordinating with clinical staff
• Ensure an excellent patient experience from first contact through follow-up

Qualifications

• Prior experience in a dental office (front desk or assisting)
• Proficiency in Dentrix Ascend (preferred)
• Experience presenting treatment plans and discussing fees/insurance
• Strong communication and interpersonal skills
• Organized, detail-oriented, and able to multitask
• Professional, compassionate, and team-focused

Benefits

• Competitive hourly pay based on experience
• Paid time off and sick time
• Paid holidays
• CPR and OSHA training provided
• Sexual harassment training
• Opportunities for growth and advancement
• Retirement plan
• Free parking

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the role.

Job Type: Part-time

Pay: $25.00 - $30.00 per hour

Benefits:

• Family leave
• Free parking
• Opportunities for advancement
• Paid sick time
• Paid time off
• Retirement plan

Ability to Commute:

• Wantagh, NY 11793 (Required)

Work Location: In person