PATIENT COORDINATOR, School of Dental Medicine, Clinical Affairs

• High School Diploma required; Associates degree preferred. events.
• Must have previous experience (1-3 years) working in a customer service environment with heavy customer/patient interaction; prior experience in healthcare private practice office, hospital, clinic or dental practice - preferred.
• Must have the ability to be flexible and adapt to changes in the work environment including delays and unexpected events

Skills:

• Demonstrated ability to establish priorities, meet deadlines, and manage competing demands.
• Ability to identify problems/issues, critically thinking through problems (gather and anaylyze information skillfully) and presenting potential solutions in a timely manner.
• Ability to maintain confidentiality, remain open to others' ideas with willingness to try new things.
• Must be able to successfully collaborate and work in a team environment while also being an individual contributer.
• Excellent time management and organizational skills demonstrating the ability of accuracy and thoroughness; monitor own work to ensure quality; ability to multi-taski with the ability to work under pressure, maintain composure and meet deadlines.
• Must have strong interpersonal skills that includes strong verbal communication skills with the ability to demonstrate courtesy, respect and professionalism at all times to patients, students, staff and faculty.
• Must be adept and comfortable working in a systems driven environment.
• Able to adapt to changes in the work environment, manage competing demands and is able to deal with frequent change, delays, or unexpected Consistently at work and on time, follows instructions, respond to management direction and solicits feedback to improve performance.