Patient Counselor

GENERAL DESCRIPTION: Schedule patients for surgery and complete appropriate paperwork.

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE:

 Schedule patient appointments when needed
 Counsel patient for all surgeries (cataract/retinal/glaucoma/cornea/lids, etc.)

 Stay current with the latest technologies & medications and be able to answer general patient questions (premium IOL’s, etc..)

 Verification of medical benefits for surgery and injections.  Discuss benefits and costs of non-covered benefits with patients

 Complete consent and other necessary forms for surgery

 Forward packet of surgical paperwork to appropriate surgical facility/hospital

 Inform patient of any pre-admission testing (labs, EKG, etc.) as needed. Also of what is expected day of surgery, answer any pre-surgical questions, and inform of follow up care.

 Schedule/board patient at correct facility (fax date/doctor/which eye/general information) with the appropriate boarding information per each surgical location requirements

 Type History & Physical forms

 Able to accurately complete surgery encounter form.

 Must comply with all policies and procedures of the organization, including but not limited to standard operating procedures and employee handbook.

 Perform any other duties assigned to accomplish the task at hand.

MINIMUM KNOWLEDGE, SKILLS & ABILITIES REQUIRED:

Education:  High School diploma required

Experience:

 Opthalmology work experience background preferred

 Must demonstrate data entry skills, knowledge of standard office equipment.

 Knowledge of medical insurance/benefits

 Ability to handle multiple activities effectively, exhibit good communication and intra-personal skills. Patient service oriented.

 Flexibility and dependability to meet demands of workplace and changes in the workplace.

 Ability to work in a team environment

Job Type: Full-time

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Education:

• Bachelor's (Preferred)

Work Location: In person