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Understand patient’s queries on calls and reply with appropriate opinion in a professional manner and give proper counseling to patients
Counsel the patients on call regarding our treatments, diagnostics, therapies and medication
Understanding patients concerns and try to resolve all concerns to make the patient confident
Follow up with the already connected patients on a regular basis so as to convince for treatment
Talk to the Doctor/Coordinator and gather information about treatment offered and collate information to be used for patient communication
Report the status of all the patients connected and actions taken to the team lead on a daily basis.
Desired Candidate Profile:
Must have Pharm-D with 1-2 years of experience as patient interaction direct/indirect
Assisting and performing for precautions, diet plan, medication and motivate to patients
Must have good communication and patient handling skills with polite/pleasing manner
Must have experience of patient counseling over phone call or else physical interaction
Candidates preferred from other states, but should be willing to relocate Hyderabad
Patient interaction with immediately joining candidates preferable for this position.
Job Type: Full-time
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
Work Location: In person
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