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Patient Journey Partner (IVD - Diagnostics)

Kuwait City, Kuwait

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

The Patient Journey Partner (PJP) plays a pivotal role in bridging the gap between clinical advocacy and commercial strategy, while enhancing the patient care. By fostering strong relationships with clinicians, this role accelerates the adoption of high-medical-value diagnostic solutions, directly contributing to improved patient outcome. The role is an advocate for our innovative solutions, driving commercial success while rigorously adhering to industry compliance standards. The PJP is part of Roche Diagnostics Middle East network and is expected to travel 40% of the time.

Your Responsibilities

  • Define the high disease burden in the country and set a strategic plan around those areas to improve patient care

  • Develop and maintain robust relationships with Key Opinion Leaders (KOLs), clinicians, and medical societies

  • Create and manage a comprehensive KOL database, including a well-defined stakeholder engagement plan

  • Advocate for the clinical and medical value of Roche’s Diagnostics solutions

  • Contribute to the patient journey mapping and analysis, while developing integrated plans to address gaps and opportunities in patient care

  • Facilitate educational initiatives and information sessions on the medical value and clinical application of Roche’s diagnostic solutions

  • Coordinate with cross-functional teams to support market introduction, reimbursement, and commercialization of products, aligning with the product lifecycle and disease area strategy

  • Collaborate on cross-functional projects and share insights into driving clinical adoption

  • Demonstrate deep product knowledge and present the product narrative to customers, highlighting the medical and clinical value of our assays

  • Ensure compliance with all regulations, company Standard Operating Procedures (SOPs), and patient-centric principles in all activities

Who You Are

  • You hold a BSc degree in Medical Sciences, Pharmacy, or related. Post-graduate degree or an MBA is preferred

  • You built 2-3 years of relevant work experience in Sales/Marketing/Medical roles with deep knowledge of the local medical environment, healthcare systems, and key disease areas

  • You demonstrate exceptional presentation and communication skills, with a proven ability to
    engage a wide range of stakeholders.

  • You have advanced strategic insights and are able to balance clinical advocacy with commercial strategy while always prioritizing patient care

  • You have excellent relationship-building skills, with a track record of establishing and nurturing professional connections with clinicians, KOLs, and other relevant stakeholders

  • You have an agile mindset, are resilient, and are able to quickly adapt to changing priorities and new challenges in a dynamic environment

  • You are a collaborative team player who can work effectively in a matrix organization, managing priorities tasks with minimal supervision, and results-oriented, with a proven ability to
    achieve goals on time

  • You are fluent in Arabic and English

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.


Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.

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