Patient Registrar

Overview
Join our dynamic healthcare team as a Patient Registrar, where your energetic and detail-oriented approach will be vital in creating a seamless experience for patients and providers alike. In this role, you will serve as the first point of contact, responsible for managing patient intake, verifying insurance information, and maintaining accurate medical records. Your proactive attitude and excellent communication skills will help ensure efficient clinic operations and exceptional patient service. This paid position offers an exciting opportunity to contribute to a compassionate healthcare environment while sharpening your administrative and medical support skills.

Responsibilities

• Greet patients warmly and professionally, ensuring a positive first impression at the front desk or reception area
• Collect and verify patient information, including insurance details, demographic data, and medical history using EMR (Electronic Medical Record) systems such as Epic, Meditech, Athenahealth, eClinicalWorks, or similar platforms
• Schedule appointments accurately using medical scheduling software; coordinate with clinical staff to optimize daily clinic flow
• Review documentation for completeness and accuracy, ensuring compliance with HIPAA regulations and other privacy standards
• Verify insurance coverage, perform insurance eligibility checks, and handle authorization requests for procedures or treatments
• Assist with medical billing processes by coding diagnoses (ICD-10/ICD-9), procedures (CPT coding), and ensuring proper documentation review
• Maintain organized medical records and files, ensuring confidentiality and adherence to health information management standards
• Answer multi-line phone systems professionally, providing excellent patient service while managing appointment inquiries or follow-ups

Skills

• Strong knowledge of medical terminology, ICD coding (ICD-10/ICD-9), CPT coding, and insurance verification processes
• Experience with EMR systems such as Epic, Meditech, Athenahealth, eClinicalWorks, or Dentrix/Eaglesoft for documentation and scheduling
• Proficiency in Microsoft Office Suite (Word, Excel) along with strong typing skills (including 10-key typing) for accurate data entry
• Familiarity with HIPAA regulations to ensure patient privacy and confidentiality at all times
• Excellent communication skills with a professional phone etiquette; bilingual abilities are highly valued to serve diverse patient populations
• Prior clinic or medical office experience in a front desk or administrative support role; dental clinic experience is a plus
• Ability to handle multiple tasks efficiently while maintaining attention to detail in a fast-paced environment
• Knowledge of health information management systems and familiarity with dental terminology or hospital experience enhances your fit for this role

Embark on a rewarding career where your enthusiasm for healthcare administration makes a real difference! We are committed to supporting your growth with comprehensive training opportunities and a collaborative team environment. Join us in delivering outstanding patient care through efficient administrative support—your energy will help shape positive healthcare experiences every day!

Job Types: Full-time, Part-time

Pay: $16.00 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Work Location: In person