Patient Registration Officer - Russian Speaking

Dubai, United Arab Emirates

Greet patients and visitors warmly, ensuring a welcoming environment while collecting necessary personal and insurance information accurately.
Verify and update patient records in real-time, ensuring data integrity and compliance with healthcare regulations.
Assist patients in completing registration forms, providing guidance on insurance and payment options while addressing any inquiries they may have.
Coordinate with medical staff to ensure seamless patient flow and timely communication of registration-related information.
Manage appointment scheduling and cancellations efficiently, optimizing patient access to healthcare services.
Conduct pre-registration for upcoming procedures, ensuring all necessary documentation is collected and verified in advance.
Respond to phone inquiries promptly, providing accurate information about hospital services, directions, and registration procedures.
Generate and maintain reports on registration metrics, identifying trends and areas for improvement in the registration process.
Participate in training and development programs to stay updated on hospital policies, software systems, and best practices in patient registration.

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