Patient Relation Executive (Arabic,French,English)

Position: We are looking for a professional Reception & Patient Relations Coordinator with experience in clinics to join our team. The ideal candidate will be the first point of contact for our patients, handling reception duties as well as communication through phone and WhatsApp, including after office hours.

Responsibilities:

Welcoming and assisting patients at the reception.

Answering phone calls, WhatsApp messages, and patient inquiries in a professional manner (including after office hours).

Scheduling and confirming appointments.

Coordinating with doctors and clinic staff for smooth patient flow.

Maintaining accurate records and schedules.

Providing excellent patient service and ensuring high satisfaction.

Requirements:

Previous experience working in a clinic or medical center is required.

Strong communication skills and patient-focused attitude.

Fluent in French, Arabic, and English (mandatory).

Ability to handle messages and calls outside of working hours.

Professional appearance and positive attitude.

Employment Type: Full-time

Job Type: Full-time