Patient Relations Executive (PRE)

We are looking for a Patient Relations Executive (PRE) to join our team. The PRE will serve as the primary communication link between patients and Healthcare. The ideal candidate should be well-spoken, organized, and able to handle fast-paced operations with a customer-first mindset.

Duties:

• Schedule and coordinate home healthcare visits for nurses, physiotherapists, and doctors.
• Manage incoming calls, WhatsApp messages, and patient inquiries professionally.
• Maintain daily schedules and ensure timely communication with medical staff.
• Coordinate service requests, follow up on patient needs, and resolve issues promptly.
• Ensure high customer satisfaction through proactive communication and service quality.
• Maintain accurate records of appointments, reports, and patient interactions.
• Assist in basic administrative and patient service tasks when needed.

Requirements

• Previous experience in healthcare customer service or patient relations preferred.
• Strong communication skills in English; other languages is a plus.
• Ability to multitask, stay organized, and manage time effectively.
• Professional, empathetic, and service-oriented personality.

Salary & Benefits

• Competitive salary based on experience.
• Annual leave & other benefits as per UAE Labor Law.
• Growth opportunities within a rapidly expanding healthcare company.

Job Type: Full-time

Pay: AED4,000.00 - AED5,000.00 per month