Patient Service Representative

Family Practice Associates, located on the campus of St Francis Medical Center in Midlothian Virginia, has an open position for a full-time medical receptionist/patient service representative with proven experience in the medical office setting. The hours of the position are 7:30am to 5:00pm Monday through Friday.

Responsibilities of the medical receptionist include but are not limited to the following:

• Excellent patient service and communication abilities as you are the first impression for our patients as they arrive to the office.
• Check-in the patient to include verification of insurance and demographics along with collection of co-pay and previous balances.
• Competence with multi-tasking as you handle multiple incoming calls to include appointment scheduling, patient queries and directing calls from specialists and pharmacies to the appropriate department.
• Proficiency with Practice Management and EHR systems including Microsoft Office and medical record management.
• Understand the importance of team work as we strive to meet the needs of our patients

We offer a competitive salary based on previous experience for this position along with an excellent benefits package to include health, dental, vision and life insurance along with a generous 401K plan for qualified applicants.

We are a customer service oriented medical practice focused on meeting the needs of our patients. We cannot achieve this goal without caring and organized people on our team.

Job Type: Full-time

Pay: $17.25 - $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Medical Specialty:

• Primary Care

Work Location: In person