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Patient Service Representative
- Saint Louis, Missouri
- Support Services
- Days
- Full-Time
- 109875
- STL1-N14
- $17.50 – $23.88 / hour (Salary or hourly rate is based on job qualifications and relevant work experience)
Job Description
Come join our team as a full-time Patient Service Representative with BJC Medical Group located in Creve Coeur, this is a rare opportunity to join a great team!
- Outpatient
- Preferred Medical Office Experience
- 40-Hours per week
- Day Shift
- Benefit Eligible
- NO CALL, NO WEEKENDS, NO HOLIDAYS
Overview
BJC Medical Group is the multi-specialty physician-led organization of BJC HealthCare and includes over 600 doctors and advanced practice providers who are affiliated with top-ranked hospitals in the Midwest region.
Since 1994, BJC Medical Group has provided access to extraordinary care in over 145 locations and over 25 specialties in the greater St. Louis, mid-Missouri and southern Illinois areas. Our providers are nationally recognized for excellent patient satisfaction, quality health care, and improving the health and well-being of the communities we serve.
Located on the campus of Missouri Baptist Medical Center, the Nurse Practitioner position will support both our Arrhythmia Center and Valve Clinic. The centers include highly trained and hospital-based specialists. As a nurse practitioner in the centers, you will work alongside our cardiac electrophysiologists and partner with structural heart cardiologists, heart surgeons and interventional cardiologists to care for every type of cardiac condition.
Preferred Qualifications
Role Purpose
The Patient Services Representative acts as the initial point of contact for front office activity and helps directs the patient flow process at the physician office. This position performs patient check-ins and appointment scheduling. This position also maintains patient financial records and may serve as a switchboard operator as needed.
Responsibilities
- Handles telephone calls from patients and staff; forwards calls requiring triage.
- Performs receptionist duties with close attention to detail and professionalism.
- Verifies health insurance payment information and educates patients on the applicable regulations; collects payments and records data.
- Performs data entry of service charges, to include the assignment of diagnostic codes and the entering of all physician and clinic related charges.
- Coordinates information with Central Billing Office to ensure all charges are captured and properly collected.
Minimum Requirements
Education
- High School Diploma or GED
Experience
- 2-5 years
Benefits and Legal Statement
BJC Total Rewards
At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.
- Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
- Disability insurance* paid for by BJC
- Annual 4% BJC Automatic Retirement Contribution
- 401(k) plan with BJC match
- Tuition Assistance available on first day
- BJC Institute for Learning and Development
- Health Care and Dependent Care Flexible Spending Accounts
- Paid Time Off benefit combines vacation, sick days, holidays and personal time
- Adoption assistance
- Not all benefits apply to all jobs
The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer
Job Description
Come join our team as a full-time Patient Service Representative with BJC Medical Group located in Creve Coeur, this is a rare opportunity to join a great team!
- Outpatient
- Preferred Medical Office Experience
- 40-Hours per week
- Day Shift
- Benefit Eligible
- NO CALL, NO WEEKENDS, NO HOLIDAYS
Overview
BJC Medical Group is the multi-specialty physician-led organization of BJC HealthCare and includes over 600 doctors and advanced practice providers who are affiliated with top-ranked hospitals in the Midwest region.
Since 1994, BJC Medical Group has provided access to extraordinary care in over 145 locations and over 25 specialties in the greater St. Louis, mid-Missouri and southern Illinois areas. Our providers are nationally recognized for excellent patient satisfaction, quality health care, and improving the health and well-being of the communities we serve.
Located on the campus of Missouri Baptist Medical Center, the Nurse Practitioner position will support both our Arrhythmia Center and Valve Clinic. The centers include highly trained and hospital-based specialists. As a nurse practitioner in the centers, you will work alongside our cardiac electrophysiologists and partner with structural heart cardiologists, heart surgeons and interventional cardiologists to care for every type of cardiac condition.
Preferred Qualifications
Role Purpose
The Patient Services Representative acts as the initial point of contact for front office activity and helps directs the patient flow process at the physician office. This position performs patient check-ins and appointment scheduling. This position also maintains patient financial records and may serve as a switchboard operator as needed.
Responsibilities
- Handles telephone calls from patients and staff; forwards calls requiring triage.
- Performs receptionist duties with close attention to detail and professionalism.
- Verifies health insurance payment information and educates patients on the applicable regulations; collects payments and records data.
- Performs data entry of service charges, to include the assignment of diagnostic codes and the entering of all physician and clinic related charges.
- Coordinates information with Central Billing Office to ensure all charges are captured and properly collected.
Minimum Requirements
Education
- High School Diploma or GED
Experience
- 2-5 years
Benefits and Legal Statement
BJC Total Rewards
At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.
- Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
- Disability insurance* paid for by BJC
- Annual 4% BJC Automatic Retirement Contribution
- 401(k) plan with BJC match
- Tuition Assistance available on first day
- BJC Institute for Learning and Development
- Health Care and Dependent Care Flexible Spending Accounts
- Paid Time Off benefit combines vacation, sick days, holidays and personal time
- Adoption assistance
To learn more, go to our Benefits Summary.
- Not all benefits apply to all jobs
The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer
Transcript
The work that I do as an ER, nurse contributes to the overall mission statement for BJC by providing patient advocacy, every patient that walks into BJC facility, we are there to advocate for the patient from the time they enter to the time that they are discharged. Second clinical excellence. Our goal is to provide excellent care for every patient that walks into a BJC facility. Third employee satisfaction. We, that is our goal to make sure that our employees are satisfied as well as our patients. So those three elements, clinical excellence, patient advocacy and employee satisfaction helps to contribute to the overall mission of BJC.
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