Patient Transport Technician Lead - Ronald Reagan Medical Center

In this role, you will help ensure safe patient movement, support frontline staff, and contribute to seamless operations that directly impact patient care, experience, and clinical efficiency.

As a Transport Team Lead Technician, you will play a key role in delivering safe, efficient patient transport and lift support services across the organization. In addition to performing hands-on patient transport, you will provide day-to-day guidance, training, and oversight to Patient Transport and Lift Team staff to ensure high-quality service and adherence to safe patient handling standards.

You will be responsible for positioning, transferring, and transporting patients via wheelchair, bed, or gurney, including those requiring moderate to total assistance, while helping drive workflow coordination and team performance.

Key Responsibilities

Patient Care & Transport

• Safely transport patients to and from clinical areas using wheelchairs, beds, or gurneys
• Perform lifting, turning, transferring, and repositioning for patients requiring moderate to total assistance
• Ensure adherence to patient safety and infection control standards

Team Leadership & Operations

• Provide day-to-day guidance and direction to Patient Transporters and Lift Team staff
• Lead daily huddles to communicate priorities, staffing needs, and workflow updates
• Support dispatching functions and assist with scheduling and coordination

Training & Development

• Train and onboard new staff within Patient Transport and Lift Team
• Serve as a resource and mentor for team members, reinforcing best practices and proper techniques

Quality & Compliance

• Conduct administrative walkthroughs to ensure staff performance meets quality and compliance standards
• Maintain and post daily shift activity logs and productivity metrics
• Oversee equipment maintenance, cleaning, and disinfection

Patient Safety & Support Services

• Serve as the department’s Safe Patient Handling Champion
• Support decedent affairs with professionalism and sensitivity
• Act as a departmental liaison to address service issues and support service recovery efforts