Patient Transportation Supervisor

Summary:

The Driver Supervisor is responsible for the safe transportation of our patients, visitors and staff. Assure appropriate staffing levels. Supervises the daily effort of all drivers.

Job Duties & Responsibilities:

Leadership

• Assists in filling in for vacancies for days off, vacations and FML o Must be able to accommodate our customers’ needs. Address and resolve problems related to any drive and or driver.
• Schedules the drivers on a daily basis. Organizes the days based on need.
• Works with the Director of Purchasing/Transportation on vehicle maintenance needs.
• Charts and logs all vehicles.
• Keeps and maintains records and inventories of all vehicles.
• Keeps and maintains the State of Wisconsin annual vehicle checks.
• Assure self and drivers maintain vehicles.
• Responsible for leading Department Huddle.
• Approves and tracks PT o Reports to Director of Purchasing/Transportation to approve in Kronos.
• Assures drivers meet all training requirements, not limited to but including BLS and annual competencies.
• Assists with and gives feedback on annual driver Performance Reviews.
• Conduct random “ride along” with drivers to audit driver safety.

Patient Transportation

• Operates Hospital vehicles to transport patients, visitors and staff as requested.
• Operates Hospital vehicles to transport supplies, equipment, inter-office mail, specimens, etc. as requested.
• Takes all necessary precautions and observes all traffic laws.
• During transports, is responsible for the safety, location and well-being of the people being transported.
• Will only transport minors (those individuals under the age of 18) with clinical staff, parent or guardian in the vehicle with the driver.

Vehicle Responsibility

• Assigned Vehicle – Checks lights, fluid levels and safety equipment on a daily basis. Maintains the appearance and cleanliness (interior and exterior) on a daily basis.
• Vehicle Fleet – All drivers are responsible for the appearance (interior and exterior), cleanliness, safety, maintenance and fuel level for all Hospital owned vehicles. Driver Supervisor assures these tasks are complete.
• Assures all Hospital vehicles have up to date registration and insurance cards in their assigned pouch.
• Assures all pouches have a handicap placard and gas card.
• Assures all Hospital vehicles have their safety box, and all items are accounted for.
• Drivers must carry emergency phone numbers on their assigned cell phone, 911, insurance company, towing service.

Professionalism

• Complies with hospital-directed dress code. Maintains a professional appearance at all times.
• Maintains patient confidentiality.
• Follows all directive of the Director of Purchasing/Transportation.
• Complies with hospital policies and procedures. Complies with hospital safety, employee health, staff education, and performance improvement programs.
• Communicates in a respectful, professional manner with all patients, staff and visitors.
• Begins drives on time and is prepared for job responsibilities.
• Complies with on-call policy and maintains availability during schedule on-call periods.
• Must report any vehicle related incident, accident or ticket, work or non-work related to Director of Purchasing/Transportation immediately.

Multi-disciplinary Function

• Assist hospital staff with search of patient luggage.
• Assist in the training and orientation of a new driver under the direction of the Director of Purchasing/Transportation.
• Take personal responsibility to communicate daily with assigned staff during the coordination of patient transports.
• Work as a member of a team.

Additional Job Description:

Physical/Mental Demands:

• Verbal and hearing ability to interact with patients and employees. Numerical ability required to maintain records.
• Must be able to read and communicate through written, verbal and auditory skills and abilities.
• Good hand and eye coordination. Manual dexterity for skillful driving. Must possess the skills to drive-in all-weather conditions.
• Must be able to read maps and operate a GPS to find locations in unfamiliar territory.
• Must be able to spend 50% of their time driving.
• Must be able to lift a minimum of thirty-five (35) pounds.
• Physically/Mentally able to perform job duties as verified by a physical exam by a licensed physician, per post-employment physical.

Education/Training Requirements:

• 18 years of age or older.
• Valid Wisconsin Driver’s License. Must be approved by Rogers Memorial Hospital insurance carrier.
• Previous experience in transporting people preferred.
• American Heart Association Healthcare Provider CPR certification required within 30 days of hire. Recertification as required by the Hospital.
• Experience in the mental health field preferred.
• Minimum of one year driving patients or related experience.
• Minimum of one year of scheduling drives for others or related leadership experience.
• Schedule: Monday-Friday; 7-3:30 PM OR 8-4:30 PM depending on needs of department

Drivers License - Cert

With a career at Rogers, you can look forward to a Total Rewards package of benefits, including:

• Health, dental, and vision insurance coverage for you and your family
• 401(k) retirement plan
• Employee share program
• Life/disability insurance
• Flex spending accounts
• Tuition reimbursement
• Health and wellness program
• Employee assistance program (EAP)

Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes the Machine-Readable Files on behalf of Rogers Behavioral Health. To link to the Machine-Readable Files, please visit Transparency in Coverage (uhc.com)