Payment Poster

The Revenue Cycle Management Payment Poster processes insurance billing, coordination of benefits, and ongoing communications with insurance carriers. This is not a remote position - it is based at our Support Center in beautiful Boca Raton, FL.

• Insurance Coordination and Accounts Receivable Payment posting for multiple remote dental locations.
• Processes all forms of insurance billing, posting payments and claim estimates for multiple assigned dental practices.
• Coordinates and processes payments from insurance payments for HMO, PPO, Indemnity & Medicare payors
• Ensuring accurate posting of all insurance and patient payments in a 24-hour turnaround.
• Responsible for evaluating Explanation of benefits for contractual obligations and calculating necessary adjustments if needed.
• Identify payment discrepancies from payors and report for follow-up and reprocessing.
• Review accounts for coordination of benefits, secondary coverage; COB calculation of allowable fees, payment posting and adjustments to ensure patient account balances are accurate.
• Reconcille deposits to ensure all deposits have a corresponding payment explanation either via paper EOB or ERA before month end.
• Ensures all insurance related duties are completed in a timely and accurate manner to ensure excellent patient relations and financial success for multiple dental locations.
• Ensures ledger balances resulting after payment posting are accurate for subsequent patient billing.
• Works closely with RCM claim collections team to coordinate claim resubmission or appeals as needed.
• Maintain daily/hourly posting goals
• Missing Payment Email: Responsible for correcting mistakes sent in from accounting.
• Other duties as required.

• 2 years dental insurance/billing experience is required (Certification Preferred).
• 2 years of use of Dentrix dental software (preferred).
• Accuracy and organization are a must.
• Strong interpersonal skills with the ability to build rapport with patients, staff and insurance carriers.
• Proficiency with Microsoft Office products, including Word, Excel, and Outlook required.
• Strong written and verbal communication skills.
• Well organized and detail oriented with the ability to multi-task and meet departmental goals in a fast paced, highly competitive environment with a focus on customer service.