Payment Processor

JOB_REQUIREMENTS

Hires in

Not specified

Employment Type

Not specified

Company Location

Not specified

Salary

Not specified

Job Title: Payment Processor

Department: Payment Processing

Location: San Antonio, Texas (on site)

Reports To: Senior Manager, Patient Accounts

FLSA Status: Non-exempt

Summary of Position:

Posts payments to patient accounts in accordance with departmental procedures, standards and operational needs.

Job Responsibilities:

Process payments, adjustments, denials, and transfers from EOBs, electronic files, and/or patients in accordance with departmental procedures, standards and operational needs
Post zero-dollar responses from EOBs and electronic files in accordance with departmental procedures, standards and operational needs
Post Correspondence from EOBs and electronic files in accordance with departmental procedures, standards and operational needs
Process EORs (Explanation of Review) for communication on accounts
Troubleshoot accounts for billing and reimbursement errors
Verify and correct insurance information prior to posting payment/credit
Meet weekly goals with team to maintain timely payment posting
Required to meet departmental quality and production standards
Work error/action required reports, UNID, emails/inbox daily
Resolve balancing/recoup issues, involve the Lead or AR Specialist when needed
Complete daily time analysis; verify transactions entered in PAD are correct
Work all remit credits, add insurance, etc. rejections daily to close and balance folders
Assist peers and leads with inventory and oldest dates, meeting department and individual goals
Act as backup to Customer Service department, taking patient calls on a rotating basis and as volume requires
Become cross-trained to support other departmental needs, as directed or assigned.
Perform other duties as required

Supervisory Responsibilities:

None

Experience / Skill Requirements:

Healthcare billing experience with working knowledge of reading EOBs
CPT and ICD-10 coding experience helpful
Working knowledge of cash applications
Excellent communication and interpersonal skills
Type 35 wpm, excellent 10-key by touch

Education:

High School Diploma or GED

Attendance / Work Schedule:

Maintaining and satisfying minimum attendance requirements is an essential function of this position, including working all full-time regular hours as established for this position and scheduled or emergency overtime. Full-time regular hours are defined as Monday through Friday, with after-hours or weekends as required. All employees in this job classification are required to satisfy this requirement. This job classification does not include "light duty" work or allow unpredictable or unrestricted absences.

Similar jobs