Payroll Fulfilment (outsource)

KEY ACCOUNTABILITIES

• Input payroll companies data on internal database sheets in order to proceed with new accounts activation.
• Fill-in payroll applications with missing data and check accuracy of customers signatures.
• Receiving ADIB@Work customers facility applications and make sure that each application meets all requirements, then add each deal to ADIB@Work monitor sheet to be tracked.
• Deliver each application to the concerned team (Risk, AMC or Branch….) and update status at each stage.
• Receiving revises requests from branches and update the files with risk team.
• Collect ADIB@Work daily physical mail.
• Get the original files from archiving and assess the missing documentation required.
• Receive all missing documents and/or data from sales Team on daily basis.
• Follow up for each salvage case and get the credit approvals if applicable.
• Ensure accuracy of data and boosting it to the bank server.
• Must maintain all data security and confidentiality.
• Operating at all times with the highest standards of personal integrity.

QUALIFICATIONS

Minimum Qualifications:

• University/College Degree

Job Specific Skills

• Good knowledge of ADIB’s Retail banking products and services
• Thorough knowledge of ADIB’s Retail Operational Policies and procedures
• Fair knowledge of service standards
• Computer skills
• Ability to work in a team.
• Ability to work under pressure
• Good communication and relationship building skills

Generic Skills

• Communication skills
• Analytical skills
• Details oriented
• Customer Service skills