Payroll, Time and Benefits Specialist

Bei Roche kannst du ganz du selbst sein und wirst für deine einzigartigen Qualitäten geschätzt. Unsere Kultur fördert persönlichen Ausdruck, offenen Dialog und echte Verbindungen. Hier wirst du für das, was du bist, wertgeschätzt, akzeptiert und respektiert. Dies schafft ein Umfeld, in dem du sowohl persönlich als auch beruflich wachsen kannst. Gemeinsam wollen wir Krankheiten vorbeugen, stoppen und heilen und sicherstellen, dass jeder Zugang zur Gesundheitsversorgung hat – heute und in Zukunft. Werde Teil von Roche, wo jede Stimme zählt.

Position summary

The Payroll, Time, Benefits team focuses on payroll, time, benefits support, and provides customer service and advisory support to People & Culture (P&C) and business partners on local P&C systems and processes, and ensures end-to-end process completion in line with customer-focused principles to ensure the Roche People Practices work for the business.

In this role, you will be working to build relationships and collaboration with P&C, peers, and regional colleagues within the P&C Support Solutions organization, as well as with customers to ensure ongoing service delivery effectiveness and enhance all the processes that enable the New Operating Model to fulfill the vision standards and provide a process harmonization across.

Responsibilities

• Service Delivery

• Execute system data maintenance and administrative activities in support of P&C business processes (in the area of payroll, tax, social insurance, time, several local and global benefits, etc.)

• Support all the internal processes in a way that delivers a high employee experience lifecycle (e.g., onboarding/exit, Hiring/Separations, Payroll Controlling, Benefits Monitoring)

• Assure the smooth execution of the above by controlling, implementing, and collaboratively reconciling them across Roche

• Provide customer service on People & Culture(P&C)-related activities, such as inquiry resolution, request management, and troubleshooting

• Advise P&C and business partners on local P&C systems and processes, and support the embedding of the new ways of working.

• Actively participate in the development and implementation of continuous improvement initiatives

• Provide guidance and advice to first-level support teams and provide a resolution to the customers immediately

• Be up to date on processes, own the knowledge development on processes, and contribute to the update of relevant documentations (SWIs, SOP, GWIs)

• Align service delivery and quality with the overarching objectives of the global P&C Support Solutions organization. Manage service quality expectations and address customer concerns

• Ensure end-to-end ownership of resolution.

• Ensure regulatory compliance across countries, customers, and applicable regulations.

• Develop and manage key stakeholder relationships and communications to partner proactively and customer-outcomes-focused.

• Keep up to date with the internal customers, for relevant topics of the local and global changes related to the field of responsibility

Who you are

In this role, you will work within a team of Specialists focusing on a customer group from one of the regions and across various functions and levels within the organization.

You bring the following skills and competencies:

• University Degree with 3-4 years of HR experience in the Payroll area
• Experience in Turkish Labor Law, tax, and social insurance, preferably in a shared service center and in an HR services environment
• Preferably, HR generalist know-how
• Ability to work independently in a fast-paced environment and to handle multiple, competing priorities
• Ability to thrive in an ambiguous and multicultural environment, working across borders
• Experience effectively working in a matrix organisation across geographies and divisions.
• Ability to navigate complex HR data structure
• Strong communication skills in English & Turkish (written and spoken)

Eine gesündere Zukunft treibt uns zur Innovation an. Mehr als 100.000 Mitarbeiter weltweit arbeiten gemeinsam daran, wissenschaftliche Fortschritte zu erzielen und sicherzustellen, dass jeder Zugang zur Gesundheitsversorgung hat – heute und für zukünftige Generationen. Durch unser Engagement werden über 26 Millionen Menschen mit unseren Medikamenten behandelt und mehr als 30 Milliarden Tests mit unseren Diagnostik-Produkten durchgeführt. Wir ermutigen uns gegenseitig, neue Möglichkeiten zu erkunden, Kreativität zu fördern und hohe Ziele zu setzen, um lebensverändernde Gesundheitslösungen zu liefern.

Gemeinsam können wir eine gesündere Zukunft gestalten.

Roche ist ein Arbeitgeber, der die Chancengleichheit fördert.