PBX Operator Part Time

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) PBX Operator NIGHTS today with Mountain View Hospital.

Job Summary and Qualifications

As a PBX Operator at our facility, you will have an important role in patient care and you will be joining a skilled, compassionate team that focuses on providing excellent customer service and reliable support to one another. They believe in and live by our HCA Healthcare ideal of “caring like family”. In this role:

• You will receive, screen, and transfer incoming hospital telephone calls.

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  You will greet and direct patients and visitors.

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  You will facilitate the overhead paging system in the hospital and direct communications throughout the facility.

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  You will be on stand-by continually to give proper notifications of emergency codes and alarms whenever those are triggered throughout the hospital campus.

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  You will provide visual surveillance by monitoring security camera images displayed within the PBX office. You will report any suspicious, criminal, and/or unsafe actions observed.

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  You will assist with patient registration as needed and perform minor secretarial duties.

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  You will perform emergent and stat medical record requests for after-hour doctor offices, emergency rooms, and/or urgent care.

What qualifications you will need:

• Basic Cardiac Life Support must be obtained within 7 days of employment start date
• Excellent customer services skills.
• Some previous switchboard and receptionist experience preferred.
• Basic computer knowledge and keyboarding skills required.
• Must be able to read, write, and speak English; good verbal and written skills required.
• Must be patient and courteous at all times, even under stressful situations

Benefits

Mountain View Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

At Mountain View Hospital we are committed to the health and improvement of human life. We honor this commitment by treating each patient as though they are a family member at our 124 plus bed facility. People insist on coming here because of our unique family feeling combined with our award winning quality. We have achieved the Patient Safety Excellence Award for the third year in a row and are also ranked among the top 10 percent in the nation. (Healthgrades 2017-2019). We are part of the HCA Healthcare network - which includes more than 300 affiliate facilities across the country – offering our colleagues the opportunity for travel and relocation.

With family-friendly attractions, thrilling outdoor adventures, and close proximity to Utah Valley and Salt Lake City, there’s something for everyone – and plenty of new hobbies to discover.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our PBX Operator NIGHTS opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.