PBX, Resort Operator PT

To direct and assist guest and associates with communication needs in accordance with Omni Standards

Essential Functions:

Answer console.

Direct phone calls to appropriate Personnel.

Assist all guests and associates.

Wake-up calls.

Place and follow up on Synergy orders

Process incoming and outgoing mail.

And any other pertinent task assigned by management

Tools and Equipment:

Telephone and keyboard, pen/pencil, photo-copying machine, computer and printer

file folders, filing cabinet, facsimile machine

Working Environment: Interior of hotel, in normal office conditions.

Qualifications:

High school diploma or equivalent.
Previous experience as a PBX Operator or similar role.
Excellent customer service and communication skills.
Able to handle multiple tasks in a fast-paced environment.
Strong problem-solving skills.
Must have strong computer skills required, specific experience with hospitality specific computer programs preferred
Ability to sit for majority of 8-10 hour shift

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

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