P&C Bodily Injury Adjuster

Description

Key Responsibilities

• Manage property damage claims in accordance with the Property Damage Adjuster Job Description, client guidelines, and company policies.
• Review new claim assignments, establish plans of action, and initiate insured/claimant contact within required timeframes.
• Monitor daily workflows, set reminders, and ensure timely follow‑up with measurable progress toward claim resolution.
• Investigate claims by gathering evidence, obtaining statements, determining injury status, and evaluating damages.
• Assign and oversee appraisers or field adjusters; review estimates and reports for accuracy and appropriateness.
• Maintain accurate and complete claim documentation, including notes, correspondence, and imaging of all relevant records.
• Request payment authorization, handle claim denials, and act in good faith throughout the claim lifecycle.
• Communicate professionally and timely with clients, insureds, claimants, attorneys, excess carriers, and other insurers.
• Identify attorney involvement, coordinate with defense counsel, obtain status reports, and manage litigation-related requirements.
• Comply with regulatory and reporting requirements, including Medicare reporting, No-Fault/PIP laws, ISO searches, and sovereign immunity checks.
• Report qualifying claims to excess carriers, respond to reservation of rights, and understand applicable excess policies.
• Meet performance standards, including claim closure ratios and continuing education/licensure requirements.

Skills, knowledge & expertise

• College degree or equivalent experience
• Possession of Adjuster license
• Maintain CEU credits for Adjuster license
• Excellent knowledge of Tort Law, bad faith procedures and case law, as well as principles of liability and medical terminology
• Previous experience with settling bodily injury claims
• Proficiency with Microsoft Office Suite
• Proactive, independent, dependable, and takes initiative with consistent follow through
• Superb written and verbal communication skills conducted in a timely manner with diverse audiences
• Superior time management skills with capability of working with and meeting deadlines
• Exceptional capability to multi-task and prioritize with excellent organization and documentation skills in a fast-paced work environment
• High level attention to detail with ability to utilize decision making and problem-solving skills
• Capable of working collaboratively and independently with minimal supervision
• Exhibit discretion with sensitive and confidential information

Equal Employment Opportunity & Legal Notices

• Medical, dental, and vision plans to support your health and that of your family
• A 401(k) plan with employer matching
• Time‑off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non‑exempt employees
• Paid holidays
• Life insurance and short‑term and long‑term disability coverage

About Davies