PC Support Technician

Position PC Support Technician Hourly: $19.86 Full-Time + Shift Differential – Negotiable Location: Gaming Division Reports to: IT Manager

*Posted from 5/8/26 - 5/13/26*

Responsibilities:

• Provide internal computer-related support and technical assistance to staff.

• Ensure reliability and punctuality in attendance.

• Adhere to the approved departmental uniform and maintain a professional appearance.

• Follow all established rules, regulations, and policies of the Casino and IT Department.

• Participate in the on-call rotation for after-hours support.

• Install and configure computer hardware, including personal computers, printers, network cards, hard disks, memory, and optical drives.

• Install and configure operating systems and application software, including Microsoft Windows, Microsoft Office, and departmental-specific software.

• Prepare handout materials, ensuring all documentation is reviewed by a supervisor before distribution.

• Troubleshoot functional and technical problems with user-related applications.

• Assist in maintaining computer-related procedure manuals.

• Maintain an inventory listing of hardware and software.

• Document support activities in accordance with organizational standards.

• Prepare administrative reports on support activities as requested.

• Complete weekly time reporting according to organizational standards.

• Stay updated in the field by reading relevant publications and documents.

• Carry a company cell phone for on-call support as needed.

• Comply with all workplace policies, procedures, and relevant regulations, including but not limited to the Employment Manual, Gaming Ordinance, and Tribal Internal Controls.

• Perform other duties as assigned, which may evolve based on organizational needs.

Qualifications & Education:

• High School Diploma or GED required.

• Associate degree in a computer or business program preferred, or equivalent current certifications or work experience in a related field.

• Ability to obtain and maintain a Mohican Nation Gaming License.

• Must pass a Criminal Investigation Background Check (CIB).

• Successful completion of a pre-employment drug screening and health screening.

• Flexible schedule to accommodate all shifts, including weekends and holidays.

• Ability to work effectively with diverse personalities.

• Positive attitude and commitment to teamwork.

• Willingness to pursue self-development and adapt to change.

• Attendance record must meet departmental standards.

• Must be at least 18 years of age.

• Experience installing, maintaining, and troubleshooting application software required.

• Must be eligible for coverage under the employer’s liability insurance.

Work Conditions:

• Ability to frequently walk, sit, stand, and use hands for handling or feeling.

• Must be able to lift and/or move up to fifty (50) pounds regularly.

• Specific vision abilities include close, distance, peripheral vision, and depth perception.

• Work is performed in a casino setting with a higher noise level; evening/weekend shifts may be required.

• Work environment requires excellent personal hygiene and is non-smoking and dust-free.

How to Apply: To apply click the APPLY above. Applicants must include a resume with their employment application, clearly stating how they meet the position qualifications.

Disclaimer: The Stockbridge-Munsee Community operates as an equal opportunity employer, with Indian preference given in accordance with the Tribal Employment Preference Ordinance.