People and Culture Manager - Four Seasons Resorts at The Red Sea - Saudi Arabia

Overview

People and Culture Manager plays a critical role in the management and administration of all human resources-related programs within the hotel, with a primary focus on fostering a positive work culture, employee engagement, and ensuring competitive compensation and benefits frameworks. This role will manage the hotel's compensation strategies, employee relations, and ensure alignment with Four Seasons' values and goals while ensuring compliance with Saudi labor laws.

As part of the People & Culture team, the Manager will be responsible for overseeing the effective implementation of compensation-related programs, including payroll systems (Bayan), and ensuring the hotel's compensation structure is fair, competitive, and equitable. The People & Culture Manager will also work closely with department heads to support employee satisfaction, retention, and the development of a high-performance culture.

Key Responsibilities

• Oversee the administration of compensation and benefits programs, with a primary focus on using the Bayan payroll system.
• Ensure all compensation practices comply with Saudi labor laws and Four Seasons' internal policies and procedures.
• Analyze compensation data and market trends to recommend competitive salary structures and benefits packages.
• Monitor and manage employee benefits, including housing, transportation, schooling, medical insurance, and other allowances.
• Collaborate with department heads to ensure consistency in the application of compensation policies across the hotel.
• Drive employee engagement initiatives to promote a positive work culture and high retention rates.
• Develop and implement strategies for attracting and retaining top talent within the hotel industry.
• Provide guidance on compensation-related inquiries, and resolve any issues with discretion and professionalism.
• Maintain confidential records and sensitive employee information with the utmost discretion.

Qualifications & Skills

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Minimum of 4 years of experience in compensation management, with direct experience using the Bayan payroll system.
• Strong knowledge of compensation practices, market trends, and regulations, particularly in the hospitality industry.
• In-depth understanding of Saudi labor laws and experience ensuring regulatory compliance.
• Proficiency in HRIS systems, especially the Bayan payroll system.
• Excellent analytical, communication, and problem-solving skills.
• Ability to manage multiple projects and meet deadlines in a fast-paced environment.
• Strong interpersonal and communication skills with a focus on maintaining confidentiality.
• Ability to work both independently and collaboratively within a team.
• Familiarity with the hotel industry and its unique human resources challenges.

What We Offer

• Competitive basic salary + live-out allowance.
• Travel Allowances, if applicable
• Schooling allowance and additional family benefits
• AIP plan
• 30 days of vacation per year
• 10 days of public holidays per year
• Complimentary employee meals
• Medical and life insurance
• Employee assistance program
• Worldwide complimentary room nights at Four Seasons
• Laundry/dry cleaning for work attire
• Growth and development opportunities

Additional details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Human Resources
• Industries: Travel Arrangements and Hospitality