People Operations Coordinator

CentralReach is a leading provider of autism and IDD care software for Applied Behavior Analysis (ABA), multidisciplinary therapy, and special education. Trusted by more than 200,000 users, we enable therapy providers, educators, and employers to scale the way they deliver ABA and related therapies with innovative technology, market-leading industry expertise, and world-class customer satisfaction.

We’re looking for a detail-oriented and tech-savvy People Operations Coordinator to help support our best-in-class Employee Experience. In this role, you’ll assist with maintaining HR systems, organizing employee data, and supporting day-to-day People Operations processes. You’ll work closely with the team to ensure smooth operations and contribute to projects that improve how we support our employees. This is a great opportunity for someone early in their HR career who’s eager to learn, grow, and make an impact.

Key Accountabilities:

• Assist in building dashboards to aid analysis of workforce trends (e.g., turnover, onboarding, exit survey data, employee engagement survey data)
• Document and identify opportunities to improve workflows related to employee lifecycle processes.
• Administer employee data changes throughout the full employee lifecycle, including:
  • Processing employee change requests (promotions, title & reporting changes, transfers, relocations)
  • Updating Organizational charts & creating job change letters
• Participate in performance management, talent reviews and goal setting cycles, including system support and reporting.
• Respond to employee inquiries via HR inbox, delegating or escalating issues as needed.
• Support policy updates, handbook revisions and compliance tracking
• Support administration and upkeep of the Learning Management System, including auditing course library, uploading content, tracking completion data and generating reports.
• Contribute to the analysis of candidate assessment data to uncover trends and patterns that correlate with long-term success in role, supporting data-informed talent decisions.
• Manage access to candidate assessments for new hires, internal transfers and new people managers.

Desired Skills and Experience:

• Bachelor’s degree or equivalent work experience
• You have some professional work experience (1+ years of full-time employment) in a fast-paced, high growth environment.
• You have some demonstrated People Operations (Human Resources) experience, interest, and knowledge and want to continue to learn and grow.
• Experience using MS Office 365
• Proficiency in Excel and experience with data visualization tools is a plus (e.g., Power BI, Tableau).
• Experience with HR systems such as ADP, or similar platforms.
• You are extremely detail oriented and able to juggle different tasks while ensuring they are completed in a timely manner without errors.
• You are resourceful and adaptable and thrive in environments with ambiguity.
• You are able to quickly digest a new process, execute against it, and identify opportunities to make improvements.
• You feel a strong sense of ownership over your work.
• You have a low ego and roll-up-your-sleeves mindset and are eager to contribute to the team.

Backed by Roper Technologies, Inc. (Nasdaq: ROP), and led by award-winning CEO Chris Sullens, CentralReach is entering an exciting phase of growth, innovation, and scale.

Recognized as one of the best places to work over 10 times by organizations such as Inc, Built In, and NJBIZ, our culture is centered around impact, inclusion, and flexibility. As a hybrid company with collaborative offices in Ft. Lauderdale, FL; Holmdel, NJ; and Verona, Italy, we foster a workplace where top talent can thrive and make a real difference in the lives of those we serve.

We offer competitive compensation, comprehensive health benefits, generous PTO, 401(k) matching, and paid parental leave. Our team members also enjoy hybrid work schedules, career development support, wellness programs, and opportunities to give back through CR Cares™, our community engagement initiative.

Be part of a market leader driving the future of care. Explore opportunities at centralreach.com/careers.

The expected salary range for this position is $65,000 - 75,000. Compensation will vary based on a number of factors, including education, experience, skills, and location. The range listed is a good faith estimate of base pay for the role, and final compensation will be determined based on the qualifications of the selected candidate. This role may also be eligible for additional incentive compensation, such as bonuses or commissions, where applicable. In addition to base pay, we offer a comprehensive benefits package.

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