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People Services Specialist
The People Services Specialist is responsible for providing operational support across People Services, with a primary focus on position management and Workday transaction processing. This role supports the full employee lifecycle by ensuring accurate data, documentation, and system updates related to employee changes, organizational structure, and compensation. The ideal candidate is detail‑oriented, comfortable working in Workday, and able to manage multiple transactions in a fast‑paced environment while maintaining a high level of accuracy and confidentiality. This is a non‑exempt position.
RESPONSIBILITIES
Other duties may be assigned
- Serve as the primary owner for position management and Workday transactions, ensuring accurate processing and documentation
- Process and track employee life cycle changes in Workday including position management, compensation changes, transfers, promotions, and employee data updates
- Support organizational and job-related changes in Workday, ensuring data accuracy and alignment with approved requests
- Maintain data integrity and ensure effective data and document management within Workday
- Act as SME for Workday operational functionality and perform user testing for system changes
- Manage employment procedures for onboarding process including: background checks, drug screenings, I-9 verifications, pre-employment paperwork, and new hire orientation
- Coordinate offboarding process for separating employees
- Ensure compliance documentation is updated with current language and requirements
- Maintain employee personnel files in Box and respond to documentation requests as needed
- Assist with HR project planning, coordination, and implementation as needed
- Maintain strict confidentiality of HR information at all times
BASIC QUALIFICATIONS:
- Bachelor’s degree or equivalent professional experience
- Entry-level experience in Human Resources, customer service, or related field
- Proficient in Microsoft Office products – MS Excel, MS Word, and MS Outlook
- Experience processing HR transactions in Workday, including position management, employee data changes, and compensation updates
PREFERRED QUALIFICATIONS:
- Experience supporting HR operations in a fast-paced or shared services environment
KNOWLEDGE SKILLS AND ABILITIES
- Strong communication skills (written and verbal)
- Strong administrative, organization, and time management skills
- Ability to multi-task, highly detail-oriented, strong work ethic, positive attitude, and service-oriented
TOTAL REWARDS
This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits.
This position is Bonus eligible.
This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits.
This position is Bonus eligible.
We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.
The "Know Your Rights" Poster is included here:
Know Your Rights (English)
Know Your Rights (Spanish)
QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to and let us know the nature of your request and your contact information.
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