People Solutions Business Partner

Human Resources

Job Title:

Job Description

A NEW CAREER POWERED BY YOU

Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns “World’s Best Workplaces,” “Happiest Employees,” and “Best Companies for Career Growth” awards every year? Then Concentrix is just the right place for you!

As a Human Resources Business Partner, you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and wellbeing, proudly united as “game-changers.” Together, we help the world’s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation.

What you'll do:

• Lead and implement HR activities focused on employee engagement, talent management, and performance evaluation to support departmental strategies.
• Act as a trusted advisor to management on HR policies, practices, and compensation matters through cross-departmental collaboration.
• Align HR policies and programs with market conditions and best practices, partnering with stakeholders for innovative and compliant solutions.
• Facilitate HR learning sessions on performance management, resource allocation, and succession planning, including presenting training programs to leadership teams.
• Conduct workplace investigations, prepare documentation for labor-related cases, and represent the company in legal matters as needed.
• May serve as the HR Lead for large-scale organizational projects.
• Maintain knowledge of progressive HR practices, evaluating programs against trends and recommending improvements.
• Communicate and reinforce the company’s values and leadership behaviors to foster a high-performance culture.

What you'll bring:

• Significant progressive management experience in fast-paced, high-volume environments.
• Strong focus on achieving results and proactive decision-making.
• In-depth knowledge of HR laws, processes, and procedures related to staffing, employee relations, and payroll, particularly in contact centers.
• Credible and confident, able to make an immediate impact across all organizational levels.
• Excellent interpersonal and organizational skills, with a proactive and positive attitude.
• Proven ability to take initiative, drive continuous improvement, and promote customer service and professionalism within the team.
• Strong written and verbal communication skills, with the ability to effectively present information to various audiences.

Qualifications:

• University Degree Preferred.
• Experience with Workday preferred
• Ability and talent with using AI technologies to solve people problems and create efficiencies. Advanced Microsoft Office skills is a requirement.

WHAT’S IN IT FOR YOU

The base salary range for this position is $74,536 - $90,000. Plus, incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid learning days.

The deadline to apply for this position is Oct. 22, 2025.

Power the best version of you!

At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

Location:

Language Requirements:

Time Type:

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

For more information regarding your EEO rights as an applicant, please visit the following websites:

• English
• Spanish

To request a reasonable accommodation please click here.

If you wish to review the Affirmative Action Plan, please click here.