Per Diem Case Manager

• The Center for Urban Community Services (CUCS) is a nationally recognized human services organization and one of the largest providers of housing and supportive services in the country. CUCS is a leader in implementing evidence-based practices, sharing knowledge, and helping shape local, state, and national strategies that enable individuals experiencing homelessness, low income, mental illness, and other complex needs to live successfully in the community.

  
  

  Times Square, centrally located in Midtown Manhattan at 255 West 43rd Street, is a 650-unit permanent supportive housing residence serving low-income tenants, many of whom have histories of homelessness, mental illness, substance use, and/or HIV/AIDS.

  
  

  The Case Manager works collaboratively with program staff to support residents in maintaining housing stability and achieving greater independence in the community. Responsibilities include assisting clients with housing-related needs, supporting engagement in services, contributing to effective team and program operations, and helping the program meet contractual and performance obligations, including housing placement and retention goals. In all aspects of the role, the Case Manager is expected to uphold CUCS’s mission, core values, and vision.

  
  

  The Per Diem Case Manager provides coverage during evening, overnight, and weekend shifts and does not carry an assigned caseload. Instead, this role is responsible for supporting the overall well-being of the full resident census by carrying out program activities, responding to resident needs, and providing direct support and crisis intervention as needed.

  
  

  Per Diem Case Managers are expected to actively support the agency’s mission and contribute to the achievement of program goals and objectives.

  
  

  Schedule & Availability Requirements

  
  CUCS at Times Square is seeking Per Diem Case Managers to cover the following shifts:

  • Saturdays: 10:00 a.m. to 4:00 p.m.
  • Sundays: 12:00 p.m. to 3:00 p.m.

  
  

  Per diem staff must be available to reliably work these assigned shifts and may be required to provide additional coverage based on program needs.

  
  

• High School diploma
• 1 year related experience
• Appropriate verbal and written communication skills
• Computer literacy
• Some college preferred; A. may substitute for experience
• Bilingual Spanish/English preferred

Benefits We Offer to Eligible Employees:

• Annual Time Off Benefits: 17 days of PTO for new hires, 20 days of PTO after 1 yr of service, 27 days of PTO after 5 yrs of service, 10 Sick days, 3 personal days, 12 paid holidays
• Comprehensive medical, vision, and dental plans
• Employee Assistance Program (EAP)
• 403(b) Retirement Plan
• Pre-tax savings plan (including Flexible Spending Accounts and Commuter Benefit Plan)
• Transit Subsidy
• Paid Family Leave; Short-Term Disability insurance
• Health Savings account
• Life insurance
• Tuition reimbursement