Performance and Accountability Officer

JOB SUMMARY:

This is highly responsible professional and administrative work coordinating strategic planning, conducting organizational management reviews, and developing performance tracking methodologies. The position works under the Office of Budget and Performance Management Director and across City departments to integrate performance management processes with the City's Vision, Mission and Goals, resulting in alignment of strategy and implementation within the organization. Conducts internal reviews of projects, programs and processes and makes recommendations to city management for changes centered on accountability and continuous organizational improvement. Work requires the exercise of considerable independent judgment and assignments usually consist only of a statement of desired objectives.

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:

• Conducts financial, operational, compliance and efficiency reviews of City departments, divisions, functions, projects or processes.
• Formulates recommended solutions to correct any control weakness, operational gaps or inefficiencies noted during the performance of reviews and presents these recommendations to the appropriate department management.
• Reviews, recommends and implements policies and procedures related to compliance improvements with federal, state and city mandates.
• Assists with implementation of the City’s Strategic Plan and works with City departments to establish outcome goals and define clear program strategies for measuring performance for results and to create citizen-centered customer service measures.
• Prepares oral and written reports to the City Management, senior leadership and other City departments as required.

• Ensures compliance with City-wide initiatives and select non-procurement agreements and contracts.
• Provides support for major projects that have significant city-wide impact and involve the coordination of other offices and departments.
• Manages special projects as necessary.
• Effectively and positively represents the City in delivering and performing work with colleagues and clients, irrespective of gender, race, religion, age, disability, political affiliation or belief, or sexual orientation.
• Establish and maintain effective and professional relationships with work colleagues, supervisors and managers.
• Performs other duties as assigned.

The Requirements

EDUCATION/EXPERIENCE:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required:

Bachelor’s Degree in Public Administration, Business, Accounting, Finance, Organizational Leadership, or related field; supplemented by seven (7) years of progressively responsible experience in a professional/management capacity. Experience in project management, organizational performance review, change management, and statistical analysis, preferably in local government.

Preferred:

Master’s Degree in Public Administration, Business, Accounting, Finance, Organizational Leadership, or related field. An Internal Audit Practitioner (IAP) certification and a Certified Internal Auditor (CIA) certification are preferred.

Additional education and experience or an equivalent combination of training and experience may be substituted for the above requirements.

CERTIFICATES, LICENSES, REGISTRATIONS:

• Valid Driver’s License: With proof of automobile insurance
• Background Check: Must have an acceptable background record
• Driving Abstract: Must have an acceptable driving record

KNOWLEDGE, SKILLS, ABILITIES:

• Knowledge of local government management, policies, and procedures.
• Knowledge of program and goal evaluation techniques.
• Knowledge of accounting, budgetary, and operational controls.
• Knowledge of effective management and supervisory practices.
• Knowledge of modern information systems, spreadsheets, database management and software.
• Skill in communicating effectively, both orally and in writing.
• Ability to formulate recommended solutions for technical and complex issues that affect all city departments, division's functions and activities.
• Ability to operate personal computers and related software applications.
• Ability to tactfully handle confidential information and controversial problems.
• Ability to maintain current information on recent developments, literature and trends
• Ability to establish and maintain effective working relationships with co-workers, City officials, state, local and federal agency representatives, citizen groups, community leaders, businesses and the general public.
• Ability to understand and follow oral and written instructions.
• Ability to make complex decisions and interpretations in accordance with established rules and procedures.

PHYSICAL DEMANDS:
The physical abilities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to walk, sit, write, hear, speak and be required to exert up to 50 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. May require the use of fingers or hands to manipulate objects such as picking, gripping, or pressing. Specific vision abilities required by this job include close and distance vision, peripheral, and depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT:

The Examination

Required Education and Background Information: Look over the announcement carefully to determine your eligibility. Please note minimum education and experience requirements. Closed competitive positions are open only to employees while open competitive positions are open to anyone who meets the minimum qualifications for the position. Evidence of a GED test score is required if submitted for high school diploma. Applicants are responsible for clearly documenting work experience and/or providing all relevant information at the time of application. Additional information will not be accepted after the announcement closing date.

Examination: Depending on the number of applicants and the quality of their education and experience, the examination may consist of one or more of the following tests: written examination, performance examination, education and experience evaluation, oral examination and/or other job related examinations.

You will be notified of the time and place of your examination when you file or later by mail. A passing grade is required on each part of the process. Repeated participation in any examination for which the same test is used is limited to once every 6 months. Your examination results will be sent by email as soon as possible after the grading is completed.

Final passing grades are used to determine a candidate's position on the eligibility list of successful candidates. Departments fill vacancies from this list. The top three names are considered for each vacancy unless otherwise modified. Those not appointed are returned to the eligibility list for further consideration in accordance with the Civil Service Ordinance. Your name will remain on a register for one year for open competitive examinations and two years for closed competitive except where labor contract conflicts.

Your name may be removed from an eligibility list prior to one year according to Hollywood's Civil Service Ordinance or labor contracts. Your eligibility may be canceled if you refuse a position or if you are not available for work. You are responsible for notifying the Employment Office, in writing, of any change in your address or telephone number.

Special Accommodation and Communication Needs: The City of Hollywood provides necessary reasonable accommodation in the examination process upon request to persons with disabilities. Such requests must be made PRIOR to any scheduled examination.

Veteran's Preference: The City values the service that veterans and their family members have given to our country, and as such, proactively recruits and hires veterans and qualified spouses to the greatest extent possible. Certain servicemembers and veterans, and the spouses and family members of such servicemembers and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements. To obtain veteran's preference, candidates MUST submit a copy of separation papers (DD214) and meet eligibility requirements as stipulated by the Florida Statutes. For additional information, please refer to the Florida Department of Veterans' Affairs.

Additional Information

All successful applicants will be required to pass an extensive background which may include criminal history searches, driving history checks, credit report, courthouse searches, education verification, employment verification, professional license verification, or other search methods as deemed necessary for the position. In addition, the applicant will be required to undergo a medical examination, which may include a drug screening, prior to appointment.

EMPLOYMENT OF RELATIVES: The City of Hollywood has an Ordinance which regulates the employment of relatives of City employees. Effective January 28, 2008, a relative may only be hired under the following additional conditions:

• The relative must have competed in an appropriate examination process as determined by Human Resources and be placed on a civil service eligibility list;
• The relative must be among the top three ranked candidates available on the certified eligibility list unless expanded by the Civil Service Board;
• The Department or Office Director and the Director, Human Resources must demonstrate that it is in the best interests of the City of Hollywood to hire the relative of a public officer or employee.