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PERFORMANCE MANAGEMENT OFFICER

CATEGORY
Non Faculty Vacancies

COLLEGE
Departments

DEPARTMENT
Human Resources Department

JOB PURPOSE

As a Performance Management Officer you are requested to implement and monitor the Performance Management process for administrative staff members at the University of Sharjah and provide advice to line managers and employees on the procedures necessary to enhance individual performance. As well as to assist in promoting continuous improvement and constructive feedback between line managers and their employees.


MAIN ACCOUNTABILITIES & EXPECTATIONS

1. Help answer employees, line managers, and supervisor's inquiries via phone, email, or individual/group awareness sessions regarding any related Talent Management processes including performance management process, identifying learning and development needs, employee/annual development plans, and evaluation criteria and measurement, in order to ensure they understand their roles and responsibilities on each stage.
2. Provide support and assistance to the Head of TM and other team members during the communication process for all concerned stakeholders to ensure they are fully informed of their roles and responsibilities in each phase of the PMC through awareness sessions, workshops, meetings, etc. as well as provide the necessary support and assistance throughout all phases when needed.
3. Review the final performance management assessment results and recommendations to ensure accuracy and adherence to TM policies and procedures. As well as review and assess the performance improvement plans, which address any performance cases, make the necessary recommendations if needed and refer all plans to the Head of TM to proceed with the necessary actions.
4. Assist in the promotions and rewards procedures, which include promotions, acting roles, merit-based increments and financial awards by receiving and reviewing promotion requests and supporting documents to ensure that all requests are aligned with UOS’s Promotion and Reward, Succession Planning and Career Path policies and procedures, and raise any issues to the Sr. Specialist/Specialist.
5. Manage the “Performance Management During Probation (mobilization)” activities for new joiners in coordination with the Performance Management Team, by following up with the concerned line managers after the employee’s joining date to ensure that objectives have been set and discussed with the new employee.

6. Proactively and effectively participate in the HR quality assurance management process which entails that each team member is responsible for conducting a thorough review of other team members’ deliverables before being issued or submitted in a final format.



REQUIRED SKILLS
  • Minimum of bachelor’s degree in Business Administration, Human Resources or a relevant discipline.
  • 2-4 years of UAE experience in a similar role preferably in higher education institutions.
  • A professional Human Resources certification (such as CIPD, SHRM, etc.) or Master’s Degree in a related field is a plus.
  • Priority is to UAE Nationals.

DESIRABLE REQUIREMENTS

  • Excellent oral and written communication skills and the ability to prepare professional documents, in both Arabic and English.
  • Excellent working knowledge of personal computer applications with an emphasis on MS Office applications such as Excel, Word, and Teams.
  • Good understanding of KPIs-based employee appraisal systems and performance assessment tools.
  • Knowledge of ERP Systems related to HR operations would be an advantage.
  • Attention to detail.
  • Good interpersonal skills.
  • Good planning, organizational and time management skills.
  • Ability to analyze and organize data.
  • Ability to meet goals with minimal supervision and good business sense are essential.
  • Ability to handle confidential information with discretion.
  • Ability to deal with stressful situations leading to resolution.
  • Ability to organize and prioritize multiple tasks and produce reports under strict guidelines.
  • Flexibility and ability to function effectively as part of a team.

JOB LOCATION
University of Sharjah (Main)

JOB CRITERIA
GENDER
, Male, Female,

QUALIFICATIONS
Bachelor's degree/higher diploma

RELEVANT EXPERIENCE
2

LIVING IN UAE
Yes

NATIONALITY
, United Arab Emirates,

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