Performance Reporting Supervisor.Digital Entertainment

Job Purpose

Main responsibilities: -Work with cross-functional teams to ensure data accuracy and consistency across platforms. -Stay up-to-date on industry trends and best practices in digital reporting and analytics. -Create daily reports and trackers to ensure data quality and data coherence -Identify and implement new reporting tools and technologies to improve efficiency and effectiveness. -Identify and analyse daily trends and patterns across all digital entertainment platforms -Work closely with marketing research team to create and follow up on ah-hoc studies and quarterly trackers for all digital entertainment platforms -Analyse and interpret data to identify trends, opportunities, and areas for improvement. -Monitor, evaluate, and report on similar industry activities; make recommendations based on findings/opportunities discovered -Responsible for reporting digital platform penetration among ET base and different tariffs -Follow up on reporting requirements based on business needs from all supporting functioning -Ensure periodic (weekly & monthly) reporting from Insights, Research, customer experience, big data, customer care, budgeting and technical teams -Ensure the availability of all required data from all supporting functions for decision making -Create reports of customer experience journey across all digital entertainment platforms in all experience phases and provide gap analysis against competition -Work closely with big data and data mining teams to create lifestyle profiles for better targeting and understanding -Follow up on all operational issues and ensure reporting it in the right forums for top management alignment -Design and develop key performance indicators (KPIs) and metrics to track the performance of digital platforms. -Build and manage daily dashboards and reports that visualize data effectively and deliver actionable insights. -Present reports and insights to senior management and key stakeholders in a clear and concise manner.

Report To Position Name

-Ensure periodic reporting for TV, Music, Games, Sports and any new area across digital entertainment app(s) for users and artists as well as reporting of portals (Games and sports) . -Work closely with marketing research team to create and follow up on ah-hoc studies and quarterly trackers for all digital entertainment platforms -Work closely with big data and data mining teams to create lifestyle profiles for better targeting and understanding . -Monitor, evaluate, and report on similar industry activities; make recommendations based on findings/opportunities discovered -Identify and analyse trends and patterns across all digital entertainment platforms

QUALIFICATIONS_ESSENTIAL

Knowledge: Marketing Research and data analysis Education: Bachelor Degree in Commerce or Marketing or Business Administration Language Proficiency: Fluency in both spoken & written English & Arabic language Skills & Abilities: Good organizational skills Ability to cope with fast-paced and pressured work Strong presentation, written and verbal communication skills. Strong communication, negotiation & interpersonal skills Accuracy, strong attention to details and strong analytical skills Data visualization, ability to translate data analysis into well-structured visuals that tell a compelling story

QUALIFICATIONS_DESIRABLE

N/A

EXPERIENCE_ESSENTIAL

Prior Work Experience: Minimum 3 years’ experience in Marketing and Data Analysis.

EXPERIENCE_DESIRABLE

N/A

CERTIFICATIONS_ESSENTIAL

Bachelor Degree in Commerce or Marketing or Business Administration