Senior Analyst - ITS Quality Assurance - Deloitte Support Services India Private Limited
The Quality Assurance is a team within Information Technology Services servicing both internal and external facing business units for Deloitte Australia.
Work you’ll do
As a part this team, you will:
- Work as a Senior Analyst in the ITS QA Team and support Deloitte Australia.
- Comprehensive knowledge of functional and non-functional testing.
- Work closely with Functional Testing, Automation Testing, and
Application/En
gineering teams.
- Design performance test strategy, approach, and success criteria for enterprise applications based on requirements and non-functional needs.
- Prepare workload models and design performance test plans, scenarios, and scripts.
- Execute performance tests (e.g., load, stress, spike, e
ndurance/soak)
and manage test
cycles/campaig
ns as required.
- Monitor test execution and environments; identify and analyze performance bottlenecks.
- Perform performance engineering activities and validate performance
improvements/f
ixes.
- Effectively interpret performance test results (metrics, logs, dashboards) and read graphs to derive insights.
- Produce performance test reports with clear findings, risks, and
recommendation
s.
- Communicate progress and issues through regular status reports and appropriate escalation to the Test Lead/Manager.
- Collaborate with business and application teams to improve system performance and reliability.
- Assume primary responsibility as the Performance Testing SPOC (Single Point of Contact) for assigned
projects/appli
cations.
- Coordinate with other team members and monitor delivery progress.
- Attend and chair (where required) team and business meetings; present testing outcomes and quality status to senior stakeholders.
- Maintain a flexible approach to work schedule to meet testing cycles, which may involve working outside core hours/days.
- Ensure project deliverables are met and delivered on time for each project and test phase; escalate slippage where appropriate.
- Support additional project testing tasks as assigned by the Test Manager.
- Undertake ad-hoc duties as outlined by the Test Manager.
- Demonstrate the ability to deliver independently without significant senior
support/escala
tion.
- Build rapport with senior stakeholders to broaden and strengthen
relationships.
- Drive and contribute to a positive and constructive team culture.
- Share knowledge and implement improvement opportunities from lessons learned.
Work Location: Hyderabad
Shift Timings: 06.30 AM to 03.30 PM
The team
The Test Management Office (TMO) part of the ITS Quality Assurance team, delivers testing services to ITS and the wider Deloitte business. We are a dedicated team with a core competency in testing, test management, operational processes to support testing, and supporting tools and technologies. Our services include Project Delivery, Test Management and Operations & Governance
Qualifications
Required:
- Minimum of 3 years of experience in performance
testing/perfor
mance engineering for enterprise applications.
- Strong experience in end-to-end performance testing, including requirement analysis, workload modeling, test plan preparation, scripting, execution, monitoring, bottleneck i
dentification,
and report generation.
- Competent in creating performance test strategy, performance test plans, and test scenarios.
- Experience managing performance test execution cycles and coordinating deliverables across stakeholders.
- Expert hands-on experience with LoadRunner (v12.5+), including
installation/c
onfiguration and scripting.
creating/debug
ging LoadRunner scripts, including manual correlation,
parameterizati
on, and decision logic/custom code.
- Strong understanding of web technologies and scripting concepts (Java, Regular Expressions; exposure to C scripting is a plus if applicable to tool usage).
- Experience identifying performance bottlenecks using monitoring tools (e.g., Newrelic, AWS CloudWatch ,Dynatrace).
- Experience with performance testing across multiple protocols (HTTP/HTML, TruClient Protocol, REST, SOAP, database, etc.).
- Detailed knowledge of performance engineering concepts and
tuning/fine-tu
ning collaboration with engineering teams.
- Ability to accurately model application usage and business processes into realistic performance scenarios.
- Experience providing in-depth analysis on the performance of web applications and APIs, including clear
recommendation
s.
- Working knowledge of SDLC (Software Development Life Cycle), STLC (Software Testing Life Cycle), and defect lifecycle processes.
- Experience working alongside BAs (Business Analysts), PMs (Project Managers), and development teams.
- Strong multitasking and time management skills; ability to manage competing priorities within tight timeframes.
- Strong interpersonal and communication skills (oral, written, and listening).
- S
elf-motivated,
proactive, and able to work both autonomously and within a team.
- Ability to recognize when to escalate and to the appropriate stakeholders.
- High degree of
professionalis
m and strong organizational skills.
- Ability to operate in a rapidly changing environment; demonstrated flexibility in approach and attitude.
Good to have:
- Automation testing exposure (e.g., Katalon) and ability to collaborate with automation testing teams.
- SQL experience for
troubleshootin
g and data validation.
- Experience working in Agile delivery teams and participating in ceremonies and iterative planning.
- Exposure to integration technologies (web
services/APIs)
and monitoring tools
(application/i
nfrastructure)
where applicable.
- Nice to have exposure to generative AI (GenAI) in testing.