Personal Assistant

Job Overview

We are seeking an energetic, detail-oriented Property Management Assistant to support daily operations within a fast-paced short-term rental environment. This role is essential in delivering exceptional guest experiences, managing property operations, coordinating bookings, and ensuring seamless communication across platforms such as and .

The ideal candidate is highly organized, proactive, and thrives in a dynamic setting. This position plays a key role in maintaining operational excellence, supporting property owners, and ensuring every guest interaction reflects professionalism and care.

Responsibilities

• Manage booking calendars across multiple platforms, including and , ensuring accurate availability, pricing updates, and reservation coordination.
• Communicate promptly and professionally with guests via messaging platforms, phone, and email—handling inquiries, bookings, check-in instructions, and issue resolution.
• Coordinate guest check-ins and check-outs, ensuring a seamless and high-quality experience from arrival to departure.
• Oversee property operations by scheduling cleaners, maintenance teams, and vendors to ensure properties are guest-ready at all times.
• Maintain and organize digital records including guest information, property details, contracts, and operational documents.
• Assist with onboarding new properties, including collecting required documentation, setting up listings, and preparing operational workflows.
• Handle administrative tasks such as drafting agreements, managing owner communications, and preparing reports.
• Support bookkeeping tasks such as tracking expenses, invoices, and payouts related to property operations.
• Monitor guest reviews and feedback, responding appropriately and implementing improvements to enhance guest satisfaction.
• Ensure compliance with local regulations, permits, and required rental documentation.
• Utilize systems and processes to improve efficiency, streamline workflows, and support overall business growth.

Experience

• Will train for the right person! Experience in property management, short-term rentals, hospitality, or administrative support roles.
• Hands-on experience with , , or similar booking platforms is highly preferred.
• Strong understanding of guest communication and delivering exceptional customer service experiences.
• Experience with contracts, onboarding paperwork, and operational documentation within property management.
• Highly organized with the ability to multitask and manage multiple properties simultaneously.
• Excellent written and verbal communication skills with strong attention to detail.
• Ability to problem-solve quickly and maintain professionalism in high-pressure or time-sensitive situations.
• Experience handling confidential information with discretion and integrity.

This role is ideal for someone passionate about hospitality and property management, who enjoys creating seamless systems, delivering five-star guest experiences, and supporting a growing portfolio of short-term rental properties. This job would be ideal for a stay at home mom looking to generate more income for their family. It is fully remote, with some errands and visiting properties here and there.

Job Type: Part-time

Pay: $20.00 - $25.00 per hour

Work Location: Hybrid remote in Surfside Beach, SC 29575