Personal Assistant & Client Services Executive to support the CEO

Personal Assistant & Client Services Executive to support the CEO in a fast-paced, high-level professional environment. This role combines executive-level personal assistance with premium client service responsibilities

Key Responsibilities

Executive & Personal Assistance

• Provide full administrative and personal support to the CEO.
• Manage the CEO’s calendar, appointments, meetings, and travel arrangements.
• Handle confidential documents, correspondence, and communications with discretion.
• Coordinate meetings with senior clients, partners, banks, and regulators.
• Act as a key liaison between the CEO and internal/external stakeholders.
• Prepare reports, presentations, and briefing notes as required.
• Assist with personal scheduling, lifestyle coordination, and ad-hoc requests.
• Must Have experience as a FOREX broker in the UAE, experience of at least 3 years in the forex industry, handle all operation procedures.
• Responsible for FX products across the spot markets.
• Responsible for commodity and indices products across the CFDs markets.
• Monitoring competitors trading terms, policies and pricing quality and reconciling client’s deposits and withdrawals.
• Identify and communicate urgent issues that may have associated P/L
• Investigate and resolve client issues related to trade execution, confirmation and STP
• Resolve technical issues in conjunction with application support, and development teams
• Provide clients with training and guidance on system functionality and workflow.
• Serve as a primary point of contact for VIP and high-net-worth clients.
• Ensure an exceptional client experience aligned with luxury and financial industry standards.
• Assist clients with onboarding, documentation, and follow-ups.
• Coordinate with internal departments to resolve client inquiries efficiently.
• Maintain long-term relationships with key clients and partners.
• Support the CEO during client meetings, events, and business trips.
• We are seeking a highly polished, discreet, and proactive Personal Assistant & Client Services Executive to support the CEO in a fast-paced, high-level professional environment. This role combines executive-level personal assistance with premium client service responsibilities, requiring exceptional communication skills, cultural awareness, and absolute professionalism.
• The ideal candidate will be confident, articulate, well-presented, and capable of managing sensitive information while representing the company and the CEO at the highest standards

Requirements & Qualifications

Education & Experience

• Bachelor’s degree in business administration, Finance, Hospitality, or a related field preferred.
• Minimum 2–5 years of experience as a Personal Assistant, Executive Assistant, Client Services Executive, or similar role.
• Experience in forex brokerage, banking, financial services, or luxury brands is highly preferred.

Language Skills (Mandatory)

• Fluent English (spoken and written).
• Fluency in Arabic OR Russian OR Chinese is mandatory.
• Additional languages are a strong advantage.

Professional Skills

• Exceptional organizational and time-management skills.
• Strong interpersonal, communication, and presentation abilities.
• Ability to multitask and perform under pressure.
• High attention to detail and problem-solving mindset.
• Absolute discretion, integrity, and professionalism.
• Strong knowledge of MS Office, CRM systems, and communication tools.

Personal Attributes

• Female candidate preferred.
• Elegant, well-groomed, and professional appearance.
• Culturally aware and emotionally intelligent.
• Calm, confident, and service-oriented personality.
• Loyal, trustworthy, and highly committed.

Job Type: Full-time