Personal Injury New Client Paralegal

At Fasig Brooks, we are champions for the injured: impactful, honorable, and compassionate. We pride ourselves on being relentless communicators and fierce advocates.

Our PreLitigation team provides the highest level of support and service to clients. They act as the primary point of contact, ensuring clients are informed, supported, and confident in the legal process.

New Client Paralegals at Fasig Brooks are responsible for building relationships with new clients and opening their cases, ensuring their cases are maximized from the very start. This role is critical to setting the tone for the entire client experience—delivering white glove service from day one and ensuring that no detail is missed as cases enter the system.

With accuracy, efficiency, and compassion, you’ll investigate claims, gather essential documentation, set up the case file, and collaborate closely with intake and case management teams. You will ensure each case starts strong, clean, and positioned for maximum value and momentum.

If this matches your vision for your legal career and you thrive in a fast-paced environment, we’d love to talk with you.

$60,000+ annual salary

• Handle initial client communication & provide support to the client after their injury or loss
• Identify any red flags and investigate the incident further to confirm the viability of the case
• Confirm insurance coverages & identify defendants
• Draft and send all necessary correspondence to open the case and preserve evidence, including Letters of Representation, Spoliation Letters, and Subrogation Letters
• Secure all reports and evidence files available
• Conduct public record requests and data searches to strengthen the case
• Set up the client file in our CRM, Filevine, and ensure that all information needed for the rest of the case is present in the system
• Uphold the firm’s service standard of white glove, concierge-level client care from the very beginning of the case

• 3–5 years of experience in personal injury or insurance defense law
• Deep respect for detail, accuracy, and process—someone who finds satisfaction in getting it exactly right
• Excellent communication and customer service skills; confident speaking with clients and teammates alike
• Proficiency with case management software (experience with Filevine is a plus)
• Ability to stay organized in a fast-paced environment and meet deadlines
• Friendly, empathetic, and professional demeanor—able to reassure clients and inspire confidence
• Tech-savvy and adaptable, with the ability to follow standard operating procedures and suggest improvements when needed
• Bilingual (especially Spanish) is a plus, but not required

At Fasig Brooks, we stand apart because we fight for the injured with unmatched dedication and heart.

Our team is impactful in both the courtroom and clients' lives, honorable in our practice, and deeply compassionate. We believe clear, consistent communication with clients is just as important as fierce advocacy, and our reputation as highly successful trial lawyers means insurance companies and defense lawyers know we won’t back down from obtaining the best possible result for our injured clients in their journey to come back stronger.