Personnel Labor Relations Associate

NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city’s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

9:00 A.M – 5:00 P.M

Purpose of Position:

Under general supervision, with some latitude for independent judgement and initiative, coordinates and implements one or more personnel and/or labor relations functions, such as applicant recruitment, background investigations and onboarding, benefits and leaves administration, classification, wage and salary administration, learning and development, personnel compliance and records management, and employee relations. Ensures compliance with all applicable NYC Health + Hospitals policies and procedures, and all applicable federal, state, and local laws.

Examples of Typical Tasks:

• Advertises staffing needs; recruits, screens and facilitates placement of candidates for employment; and participates in recruitment events, as needed.
• Ensures that applicable positions are filled through the civil service testing and selection process, including staffing and attending hiring events and participating in interviews, while maintaining compliance with all relevant civil service and NYC Health + Hospitals laws, rules and regulations.
• Coordinates the onboarding of new hires and transfers, including background investigations, civil service processing, work/education verification, data entry, and review of employment documents.
• Reviews and processes employment transactions (e.g., promotions, salary adjustments, data changes) in PeopleSoft, and issues corresponding notifications.
• Resolves and/or appropriately redirects employee assistance, employee relations, and labor relations inquiries and issues, as necessary.
• Implements, coordinates, and monitors training activities, including employee orientation programs and annually required trainings; may analyze training needs and propose recommendations.
• Coordinates the monitoring and maintenance of performance management programs and records, ensuring that evaluations are completed in accordance with applicable procedures; provides notifications and assistance to employees and supervisors, as needed.
• Maintains regulatory compliance by ensuring the accurate completion and periodic auditing of personnel and background records; issues prompt notifications regarding inconsistencies and employee credential expirations; prepares related reports, as necessary.
• Assists in collective bargaining negotiations, arbitration, mediation and other proceedings by collecting and preparing relevant information and supporting documentation; may participate in calculating cost estimates and conducting other analyses pertaining to union requests.
• Participates in processing and investigating employee grievances, assists with recommendations for effective resolutions, and may meet with employees and their representatives to provide requested information.
• Administers employee benefit plans and programs, and assists employees with options, enrollment, and changes.
• Coordinates the collection, analysis, and presentation of workforce-related data, including recruitment/retention reporting and wage and salary analyses.
• Participates in internal/external quality assurance/performance improvement (QA/PI) activities, programs, and training, as required.
• May participate in special projects to determine the effectiveness of various personnel programs, and may engage in policy studies involving alternatively proposed programs, policies and procedures.
• May be responsible for supervising and training newly-hired and incumbent staff.
• Performs other related duties, as assigned

1. Bachelor’s Degree from an accredited college or university in Human Resources Management, Labor Relations, Public Relations, Healthcare Administration, or a related discipline; or
2. Associate’s Degree from an accredited college or university in Human Resources Management, Labor Relations, Public Relations, Healthcare Administration, or a related discipline and two (2) years of relevant experience in human resources or personnel administration, labor relations, employee relations, learning and development, talent acquisition, customer service (providing information and resolving customer concerns), or a related administrative support function; or
3. High School Diploma or its educational equivalent and four (4) years of relevant experience, as described in “2” above.

• Exceptional knowledge of Leaves.
• Ability to work as a team and individual contributor.
• Able to multitask.
• Great customer service skills.
• Strong organizational skills.
• Strong writing skills to draft written communications.
• Workers’ Compensation, Medical, Military and Child Care Leaves of Absence.

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• Loan Forgiveness Programs for eligible employees
• College tuition discounts and professional development opportunities
• College Savings Program
• Union Benefits for eligible titles
• Multiple employee discounts programs
• Commuter Benefits Programs

If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.