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Pest Department Supervisor

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Pest Control Supervisor

Slug-A-Bug | Brevard County, FL

Slug-A-Bug, a leader in pest management and home protection services, is seeking a detail-oriented Pest Control Supervisor to support daily field operations, improve service efficiency, and lead a team of skilled technicians. This role is ideal for an experienced pest control professional who excels in coaching teams, optimizing workflows, and ensuring exceptional customer service.

Key Responsibilities

  • Coordinate daily service schedules and optimize technician routes.

  • Conduct field inspections to verify service quality and address deficiencies.

  • Train, coach, and develop Pest Control Technicians on service methods, safety, and customer interaction.

  • Monitor technician performance and support continuous improvement initiatives.

  • Resolve customer concerns and handle escalated service issues professionally.

  • Analyze operational data to identify efficiency gains and reduce unnecessary labor costs.

  • Ensure compliance with safety protocols, regulatory requirements, and company policies.

  • Maintain accurate records of service activity, equipment maintenance, and chemical usage.

Qualifications

  • Minimum 3 years of professional pest control experience.

  • Supervisory or team leadership experience preferred.

  • Valid Florida Driver’s License.

  • Required Florida pest control certifications/licenses.

  • Strong knowledge of pest control techniques, equipment, and chemical application.

  • Excellent communication, problem-solving, and organizational skills.

  • Ability to train, motivate, and evaluate technicians effectively.

  • Comfortable working outdoors, in tight spaces, and lifting up to 50 lbs.

Why Join Slug-A-Bug?

  • Established, reputable company with strong customer loyalty.

  • Growth-oriented environment with opportunities for career development.

  • Supportive leadership team committed to technician success.

  • Competitive compensation and benefits package.

Requirements

Education

  • High school diploma or equivalent required.

Experience

  • Minimum 3 years in pest control services.
  • Prior supervisory experience preferred.

Licensing/Certifications

  • Valid Florida Driver’s License.
  • Required Florida pest control certifications per state regulation.

Skills & Knowledge

  • Proficient in pest control techniques, chemical handling, and equipment operation.
  • Strong coaching, training, and team-leadership abilities.
  • Effective time-management, planning, and multitasking.
  • Strong diagnostic and problem-solving skills.
  • Clear, professional communication skills.
  • Ability to interpret operational data to drive efficiency improvements.
  • Thorough understanding of safety standards, compliance requirements, and industry best practices.

Skills/Knowledge

  • Strong knowledge of Pest Control techniques, chemical applications, and equipment usage.
  • Ability to coach, train, and motivate technicians to perform at their best.
  • Excellent organizational and time management skills to manage multiple tasks and technicians effectively.
  • Strong problem-solving skills and attention to detail to address operational issues proactively.
  • Effective written and verbal communication skills for interacting with employees, customers, and management.
  • Ability to analyze operational data and identify areas for improvement in productivity and cost reduction.
  • Knowledge of safety procedures, regulatory compliance, and Pest Control industry best practices.

Physical Requirements

  • Ability to stand, walk, bend, kneel, and lift up to 50 pounds regularly.
  • Ability to work in outdoor environments, including exposure to weather conditions and chemicals.
  • Ability to work with pest control chemicals safely and use appropriate protective equipment.
  • Must possess adequate vision and hearing to inspect work and communicate effectively.

Working Conditions

  • The role requires a mix of fieldwork and office tasks, with the majority of time spent outdoors.
  • Exposure to weather conditions such as heat, humidity, and rain.
  • Occasional evenings or weekends may be required based on operational needs, customer schedules and business demands.

Measures of Performance

  • Technician productivity and efficiency are maintained or improved.
  • Customer complaints are minimized, and customer satisfaction remains high.
  • Training programs are implemented effectively, leading to skill improvements.
  • Routes are optimized to reduce labor costs and travel time.
  • High-quality service delivery is consistent, meeting company standards.

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