BASIC FUNCTION: Responsibility for managing HealthPoint Class A Pharmacy operations, and associated programs that impact Class A pharmacy operations.
PRIMARY RESPONSIBILITIES AND DUTIES
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Oversee HealthPoint Community Pharmacy operations and regulatory compliance.
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Assume responsibility as the Pharmacist in Charge (PIC) for Class A (Community) Pharmacy operations to ensure compliance with all federal, state, and local pharmacy regulations.
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Develop and implement policies and procedures to maintain efficient and safe Class A pharmacy operations, including position-appropriate delegation of duties.
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Supervise pharmacists, pharmacy technicians and support staff to ensure adherence to pharmacy guidelines and to ensure excellent patient care.
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Support the development and execution of the pharmacy department's strategic plan, goals, and objectives in alignment with HealthPoint’s mission, vision, and values.
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Monitor adherence to medication dispensing standards, medication safety protocols, and quality assurance measures.
- Assist in data submission and analysis for the recurring QAPI meetings.
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Collaborate with the medical staff and clinical leadership to develop and maintain HealthPoint’s medication formulary for use at HealthPoint Community Pharmacies.
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Manage and allocate resources effectively, including staffing, budgeting, inventory control, and technology solutions, for Class A Pharmacy operations.
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Foster a positive and collaborative work environment, promoting professional development, staff engagement, a culture of compliance, teamwork, and continuous improvement within the pharmacy.
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Oversee the implementation, maintenance, and optimization of pharmacy information systems, including associated medication management systems. Collaborate with IT staff and vendors to address system issues, upgrades, and enhancements.
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Support 340B program expansion initiatives as applicable to Class A Pharmacy operations, collaborating with key stakeholders to gain support and implementation.
- In the role of Pharmacy Manager, you will provide support for the 340B Program, for activities related to Class A Pharmacy operations.
Program Management:
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Assist in developing and implementing strategies to optimize the 340B program’s benefits, ensure compliance with federal regulations, and maximize cost savings.
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Monitor program performance metrics, analyze data, and prepare reports for Sr. Management and regulatory agencies.
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Stay updated with changes in 340B program guidelines and regulations to maintain compliance and adapt strategies accordingly.
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Build and maintain effective relationships with providers, nurses, and other healthcare professionals at HealthPoint, as well as external stakeholders, including pharmaceutical manufacturers, wholesalers, and applicable vendors.
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Assist in a liaison role with regulatory agencies, auditors, and other third parties involved in the 340B program, as needed.
Operational Management:
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Coordinate with pharmacy staff to ensure accurate and compliant 340B program operation, including purchasing, inventory management, and distribution.
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Assist in managing Class A pharmacy agreements, terms, and financials.
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Assist in collaborating with the IT department to maintain the 340B database integrity and ensure the accurate eligibility and tracking of 340B drugs.
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Assist in mentoring Class A Pharmacy staff in the 340B program, guiding compliance, operational efficiency, and professional development.
Financial Management:
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Assist in managing financial aspects of the 340B program applicable to Class A Pharmacy operations, including revenue cycle, billing, and auditing to maximize program savings.
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Assist in conducting regular audits and internal reviews applicable to Class A Pharmacy operation in order to ensure financial integrity, compliance with 340B program requirements, and financial accuracy.
Program Expansion:
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Identify opportunities for expanding the 340B program within the Class A Pharmacy operations structure, including new eligible service lines.
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Assist with stakeholders to set up remote pharmacy services at clinics, ensuring access to affordable medications and compliance with 340B program requirements.
LEADERSHIP RESPONSIBILITIES
- Provides overall management and direction for departmental staff.
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Assists in the development and maintenance of the departmental budget; monitors ongoing budgetary compliance and addresses problems as needed.
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Delegate departmental duties and responsibilities as needed; participates in high priority special projects and activities.
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Represents the department at senior management meetings if needed.
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Prepares departmental company policies and procedures and conveys departmental communications and directives.
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Monitors departmental performance using company performance standards and addresses issues as needed.
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Directs departmental performance and provides specific instructions to applicable staff on completion of tasks/responsibilities.
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Prepares and conducts performance appraisals for immediate staff
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Conducts hiring, disciplinary, and termination procedures
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Effectively prioritize tasks and projects based on business needs and resources
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Ensure alignment of initiatives with organizational priorities and objectives
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Manage competing demands and adapt to changing priorities
MISSION, VISION, AND VALUES
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Empathy - Demonstrates empathy and respect for diversity in the workplace by treating all patients, guests, and colleagues with politeness and inclusivity. Open to learning from different perspectives and experiences.
- Excellence - Maintains ethical and safety standards and shows integrity in work-related activities. Aims for excellence in job performance.
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Enjoyment - Shows gratitude, appreciation, a commitment to learning, and professionalism by seeking feedback, accepting constructive criticism, and being open to growth and improvement in their job role.
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Commitment to Patient/Customer Service - Exhibits good patient/customer service skills and professionalism during patient, customer, colleague interactions. Uses effective communication skills, listens to patients/customers, and responds to inquiries and concerns in a timely manner. Manages challenging situations professionally, ensuring timely resolution of problems to create positive patient/customer experiences.
CULTURE
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Gratitude - Maintains a positive attitude and acknowledges the value of contentment and well-being in oneself and others.
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Collaborative Team - Shows adaptability, enthusiasm, and a readiness to work with others in an inter-professional team for organizational purposes. Identifies and encourages opportunities for the professional growth of team members.
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Quality Improvement - Works together with the team to promote ongoing improvement efforts aimed at enhancing quality standards, processes, and results.
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Accountability - Follows regulatory guidelines and HealthPoint policies and procedures consistently. Takes responsibility for mistakes and errors when they occur.
QUALIFICATIONS:
GENERAL PROFESSIONAL DEVELOPMENT
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Organizational Skills - Displays more advanced organizational skills in an administrative capacity in order to organize projects or the work of others.
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Critical Thinking Skills - Devises effective solutions to situations encountered based on the general goals and objectives of the healthcare administrative function.
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Communication Skills - Able to effectively communicate opinions drawn from conclusions using inference and logic.
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Critical Thinking Skills – Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
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Problem Resolution - Resolves conflicts that may arise because of disagreements between employees, between employees and customers/clients, or with the public, other legal entities, or governmental authorities.
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Math Development - must be able to solve mathematical problems and understand statistics.
PROFESSIONAL/TECHNICAL KNOWLEDGE, SKILLS & ABILITIES
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Possesses advanced general skills, including written and verbal communications skills, computational and computer skills, and mathematical knowledge frequently acquired through completion of a general Bachelor’s degree program .
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Possesses a Doctor of Pharmacy degree (PharmD) or bachelor’s degree in pharmacy from an accredited pharmacy school.
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Experience in pharmacy practice, preferably in a FQHC clinical or outpatient setting.
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Experience with the 340B program is highly desirable, as it involves knowledge of pharmaceutical purchasing/distributing and compliance.
- A strong understanding of the 340B program and its implications for patient care and financial management.
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Possesses an understanding of the trade/profession at a level that allows the employee to create new methods for the profession (those that do not exist in the profession).
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Maintains current knowledge of standards of care and practices, typically acquired through continuing education.
TECHNICAL SKILLS
- Word Processing Skills - Prepares more complex documents in Microsoft Word including creating tables, charts, graphs, and other elements.
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Spreadsheet Skills - Uses Microsoft Excel to analyze data, including the use of formulas, functions, lookup tables and other standard spreadsheet elements.
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Graphics/Presentation Skills - Creates basic presentations in Microsoft PowerPoint.
LICENSES & CERTIFICATIONS
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Unrestricted License to practice Pharmacy as a Registered Pharmacist in the state of Texas
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Preferred: Valid state of Texas Driver’s License
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Preferred: Automobile insurance with reliable transportation
QUALIFICATIONS:
GENERAL PROFESSIONAL DEVELOPMENT
-
Organizational Skills - Displays more advanced organizational skills in an administrative capacity in order to organize projects or the work of others.
-
Critical Thinking Skills - Devises effective solutions to situations encountered based on the general goals and objectives of the healthcare administrative function.
-
Communication Skills - Able to effectively communicate opinions drawn from conclusions using inference and logic.
-
Critical Thinking Skills – Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
-
Problem Resolution - Resolves conflicts that may arise because of disagreements between employees, between employees and customers/clients, or with the public, other legal entities, or governmental authorities.
-
Math Development - must be able to solve mathematical problems and understand statistics.
PROFESSIONAL/TECHNICAL KNOWLEDGE, SKILLS & ABILITIES
-
Possesses advanced general skills, including written and verbal communications skills, computational and computer skills, and mathematical knowledge frequently acquired through completion of a general Bachelor’s degree program .
-
Possesses a Doctor of Pharmacy degree (PharmD) or bachelor’s degree in pharmacy from an accredited pharmacy school.
-
Experience in pharmacy practice, preferably in a FQHC clinical or outpatient setting.
-
Experience with the 340B program is highly desirable, as it involves knowledge of pharmaceutical purchasing/distributing and compliance.
- A strong understanding of the 340B program and its implications for patient care and financial management.
-
Possesses an understanding of the trade/profession at a level that allows the employee to create new methods for the profession (those that do not exist in the profession).
-
Maintains current knowledge of standards of care and practices, typically acquired through continuing education.
TECHNICAL SKILLS
- Word Processing Skills - Prepares more complex documents in Microsoft Word including creating tables, charts, graphs, and other elements.
-
Spreadsheet Skills - Uses Microsoft Excel to analyze data, including the use of formulas, functions, lookup tables and other standard spreadsheet elements.
-
Graphics/Presentation Skills - Creates basic presentations in Microsoft PowerPoint.
LICENSES & CERTIFICATIONS
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Unrestricted License to practice Pharmacy as a Registered Pharmacist in the state of Texas
-
Preferred: Valid state of Texas Driver’s License
-
Preferred: Automobile insurance with reliable transportation