Responsibilities/Job Description:
Location: Fairview Clinics and Specialty Center, Maplewood MN
Hours: 48 hours bi-weekly
Schedule: evenings, weekends as needed
This position will provide customer service, handle cash register transactions, receive patient prescriptions, merchandise and ensure adequate stock for the over-the-counter area, unpack/verify stock-to-invoices and help maintain the pharmacy in proper order.
Responsibilities
-
Handle cash register transactions and accurately enter sales information into cash registers.
-
Prepare cash drawer reports daily according to department polices and procedures.
-
Provide accurate and timely assistance to customers.
-
Manage credit card transactions.
-
Refer patients/customers to pharmacist when appropriate.
-
Assist customers with prescriptions and/or other products.
-
Complete special orders to meet customer needs.
-
Demonstrate ability to respond to customer/co-worker questions or concerns in an appropriate and customer-focused manner.
-
Receive prescriptions from patients and record the proper patient information following department policies and procedures.
-
Ensure the correct medication, supplies and equipment are received by the patient.
-
Deliver items to patients, physician’s offices, nursing stations, long term care facilities, and other areas as assigned.
-
Package and mail/UPS/Quicksilver items appropriately.
-
Manage prescription signature log.
-
Order, receive, price and put stock into inventory.
-
Display products in the store to be visually pleasing.
-
Ensure each product has a POS shelf label.
-
Demonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served.
-
Demonstrates Commitment to Customers
-
Is aware of different customer needs/desires.
-
Takes action to meet customer needs/desires with respect to customer diversity.
-
Helps improve processes to meet customer needs.
-
Suggests and acts on ideas to improve overall customer service.
-
Respects confidentiality and shares information with only those that need to know
-
Demonstrates Commitment to Fellow Employees
-
Seeks to understand and value differences between employees.
-
Treats other employees with dignity and respect.
-
Demonstrates open, honest communication and behavior.
-
Resolves conflict in a positive manner.
-
Contributes to the productivity of the workgroup.
-
Demonstrates Commitment to Fairview
-
Lives the values of dignity, integrity, service and compassion.
-
Supports the mission/vision.
-
Speaks positively about Fairview.
-
Chooses to make Fairview a better place.
Required Qualifications
-
Proficient in the English language.
-
Good attention to detail.
-
Ability to follow policies and procedures.
-
Excellent customer service skills.
-
Basic math skills.
Preferred Qualifications
-
High School or
-
GED
-
1 year Retail Experience
Qualifications:
$20.42- $28.82 Hourly