POSITION SUMMARY:
The Dispatcher prepares medication and supplies to be packaged and generates the accompanying paperwork for delivery. The dispatcher also coordinates and communicates with mobile units and/or courier company, along with the pharmacy to coordinate delivery and pickup of packages to the designated destinations in a cost effective and timely manner. They are required to perform separate roles related to the communication within the company and the couriers in the field.
ESSENTIAL DUTIES:
- Follows daily packaging assignments (selecting appropriate medications for packing) to ensure the delivery of medications occurs on time.
- Accurately prepares medications for delivery
- Accurately places completed work in the appropriate area/totes for pick up.
- Maintain productivity and accuracy standards set by the department
- Maintain any dispatch related equipment and equipment rentals
- Responsible for maintaining records, monitoring driver logs, and investigation of courier errors or violations
- Efficiently manage and coordinate deliveries, routes, and timelines in a cost-effective manner.
- Ability to multi-task, good organizational and time management skills
- Maintain neat, clean, and organized work area always
- Working knowledge of the computer operating system
- Report any misconduct, suspicious or unethical activities to the Compliance Officer.
- Participate in surveys conducted by authorized inspection agencies.
- Participate in the Pharmacy’s Process Improvement Program as requested by the Process Improvement Director and/or Operations Managers and Supervisors.
- Participate in pharmacy committees when requested.
- Participate in in-service education programs provided by the pharmacy.
- Abide by the company Drug Free Workplace policy. Drug screening is conducted at hire, or may be conducted company-wide, or on request upon reasonable suspicion.
- Any additional duties assigned.