Pharmacy Dispenser

Job Description

• Provide accurate and relevant information to patients regarding their medications, including dosage, side effects, storage, and potential drug interactions.
• Ensure patients understand the importance of medication adherence and address any medication-related questions or concerns.
• Accurately interpret, process, and dispense prescriptions received from healthcare providers in a timely and efficient manner.
• Ensure the correct medication, dosage, quantity, and labeling are provided to each patient.
• Review prescriptions for potential issues such as allergies, drug interactions, contraindications, or dosing errors.
• Consult with the Pharmacist to resolve concerns and recommend appropriate alternative therapies when required.
• Document all clinical interventions and communicate relevant information to patients and healthcare providers.
• Ensure compliance with all applicable pharmacy regulations, guidelines, and best practices to maintain patient safety and service quality.
• Participate in regular reviews and updates of pharmacy policies and procedures to minimize risks and improve operations.
• Support quality improvement initiatives and collaborate with healthcare professionals to enhance patient care outcomes.
• Accurately enter, update, and maintain patient prescription data in the pharmacy management system.
• Ensure correct posting and device entry for medications and medical supplies.
• Generate reports and analyze data to support operational decision-making and performance improvement.
• Monitor and maintain optimal inventory levels of medications and pharmacy supplies.
• Implement inventory control measures to reduce waste, prevent stockouts, and identify near-expiry or non-moving stock.
• Communicate inventory requirements and concerns to the immediate supervisor and assist in developing solutions.
• Ensure proper medication placement, storage conditions, and temperature control to maintain product efficacy and safety.
• Receive incoming shipments of medications and medical devices, verifying accuracy, quantity, and condition.
• Inspect shipments for damage or discrepancies and promptly report issues to the supervisor.
• Update inventory records and ensure accurate documentation of received items.
• Maintain a clean, organized, and hygienic pharmacy environment free from dust and clutter.
• Regularly inspect storage areas, shelves, and equipment to ensure they are functional and compliant with standards.
• Enforce strict hygiene and infection control protocols to prevent contamination.
• Analyze medication consumption trends and collaborate with healthcare providers to forecast monthly demand.
• Prepare and submit accurate monthly demand forecasts to the warehouse to ensure uninterrupted pharmacy operations, allowing for unexpected patient load or consumption changes.
• Notify the purchasing department in advance when stock levels are approaching minimum thresholds to avoid shortages.
• Assist with the safe movement of medical supplies within the warehouse using appropriate equipment such as pallet jacks.
• Follow standard operating procedures for loading, unloading, and transporting goods.
• Adhere to special handling requirements for LASA, high-alert, flammable, fragile, and temperature-sensitive items.
• Use personal protective equipment (PPE) as required.
• Conduct regular self-audits to verify physical and electronic stock accuracy, including batch numbers, expiry dates, quantities, and storage conditions.
• Submit audit reports to the line manager highlighting near-expiry items, dead stock, and non-moving inventory for effective utilization.
• Prepare and share inventory and prescription trend reports with the Pharmacist, supported by evidence-based consumption data.
• Assist with seasonal inventory planning and demand forecasting.
• Coordinate with supply chain teams for the return or replacement of expired, damaged, or defective items.
• Prepare and present KPIs to the Assistant Manager and Clinical Services team.
• Perform any additional tasks or responsibilities as assigned by management.

Application Question(s):

• Which area are you currently residing?

Work Location: In person