Pharmacy Operations Technician

Levrx Technology Inc. is an exciting customer driven and results focused healthcare software application company that provides the healthcare industry with levers to optimize pharmacy outcomes. Our mission to develop powerful, relevant, and unique solutions is fueled by our commitment to our customers to improve patient experience and reduce the cost of care.

Levrx is seeking a Pharmacy Operations Technician to support the Clinical Pharmacy team and serve as a key liaison between patients, providers, and pharmacies. This role will work closely with clinical pharmacists and cross-functional teams to ensure accurate verification of patient information and timely communication of medication-related requests initiated through the Levrx platform. The Pharmacy Operations Technician plays a critical role in ensuring medication changes, pharmacy transfers, and other patient requests are appropriately relayed and resolved.

The responsibilities of the Pharmacy Operations Technician include but are not limited to:

• Contact provider offices and pharmacies to verify patient, prescriber, and medication information
• Communicate patient medication requests to providers and dispensing pharmacies
• Ensure follow-up and documentation to confirm requests have been received, addressed, and completed
• Support clinical pharmacists with outreach, coordination, and administrative pharmacy tasks
• Maintain accurate records of communications and outcomes within internal systems

List of essential capabilities:

• Strong verbal and written communication skills
• Ability to work effectively with cross-functional teams including clinical, technical, and operational staff
• Comfort working in a fast-paced, technology-driven healthcare environment
• Professional and courteous phone presence

Minimum Qualifications:

• High school diploma or equivalent required
• Pharmacy Technician experience or healthcare administrative experience
• Familiarity with pharmacy workflows and prescription processing
• Proficiency with Microsoft Excel and basic data entry systems

Preferred Qualifications:

• Certified Pharmacy Technician (CPhT)
• Experience working with provider offices, pharmacies, PBMs, or health plans

Job Type: Full-time

Pay: $40,000.00 - $45,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person