Pharmacy Retail Supervisor

Position Overview

We are seeking an experienced Pharmacy Retail Supervisor to oversee daily operations within a high-volume outpatient pharmacy. This role plays a key leadership function, ensuring efficient workflow, regulatory compliance, and excellent patient service. The ideal candidate is a strong people leader with hands-on retail pharmacy experience who thrives in a fast-paced healthcare environment.

This position works closely with pharmacists, pharmacy technicians, and leadership to support safe medication dispensing, staff development, and continuous operational improvement.

Key Responsibilities

• Supervise day-to-day operations of the retail/outpatient pharmacy

• Lead, schedule, and support pharmacy technicians and support staff

• Ensure accurate, safe, and timely prescription processing

• Maintain compliance with federal, state, and organizational pharmacy regulations

• Oversee inventory control, medication ordering, and storage practices

• Monitor workflow efficiency and implement process improvements

• Address patient questions or concerns and ensure high customer service standards

• Assist with onboarding, training, and performance management of pharmacy staff

• Support audits, quality assurance initiatives, and reporting requirements

• Collaborate with pharmacists and healthcare teams to support patient care continuity

Required Qualifications

• High school diploma or equivalent required

• Pharmacy Technician experience required; supervisory experience strongly preferred

• Active Pharmacy Technician license or registration (state-specific, if applicable)

• Strong knowledge of retail/outpatient pharmacy operations

• Experience with pharmacy management systems and workflow optimization

• Excellent leadership, communication, and organizational skills

• Ability to multitask and remain calm in a fast-paced environment

Preferred Qualifications

• Previous supervisory or lead technician experience

• Experience in outpatient, community, or hospital-based retail pharmacy

• Familiarity with inventory systems and regulatory compliance standards

Why This Role

• Leadership opportunity within a stable healthcare organization

• Meaningful work supporting patient access to medications

• Collaborative, team-oriented environment

• Competitive compensation and benefits

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