Pharmacy Tech, Population Health - Value Based Reimbursement - Full Time

Position Summary:

Under the supervision of a registered pharmacist – and in accordance with all applicable laws and regulations and standard policies and procedures of the department, a Population Health Pharmacy Technician shall assist the pharmacist in improving the health of populations through optimized medication management, improved access to medications, and excellent customer service.

Experience:

High school diploma or equivalent required

Certified Pharmacy Technician (CPhT) preferred and encouraged

Previous experience in a community/retail pharmacy setting preferred

Strong attention to detail and organizational skills

Excellent communication and interpersonal skills

Ability to work in a fast-paced environment and handle multiple tasks

Proficiency in using pharmacy software and technology

Physical Requirements

• Normal working conditions. Environmentally controlled indoor office setting

• Must be able to attend meetings throughout the system and/or periodically travel

• Concentration, prolonged sitting, and using the phone

Occupational Hazards

• Potential for musculoskeletal injuries if proper lifting and carrying is not applied

• Potential eye and/or back strain

Essential Functions:

• Contacting patients with medication-related needs, such as ensuring they pick up prescriptions and supporting medication adherence initiatives.

• Provide exceptional customer service by answering questions, addressing concerns, and offering product recommendations

• Processing electronic refill requests and identifying anomalies for pharmacists to address

• Assisting the pharmacist with tasks related to medication therapy management and chronic disease management

• Maintain accurate patient records and ensure confidentiality

• Adhere to all pharmacy laws, regulations, and organization policies

• Other Duties: Perform other duties as may be assigned by the pharmacist, pharmacy technician supervisor, and pharmacy director/manager.

This position may be either hybrid or remote.

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